Catherine Mutindi Getare
Reservoir,Australia
Summary
Dynamic professional with a strong background in enhancing client well-being at Scope Australia and driving business growth at Quest Holdings Limited. Known for exceptional negotiation and relationship-building skills, which contribute to achieving organizational objectives. Proven track record of fostering client independence while ensuring their safety and comfort through personalized care as a compassionate Disability Support Worker. Core competencies include adaptability, strong interpersonal skills, and proficiency in various therapeutic techniques.
Overview
17
17
years of professional experience
Work History
Disability Support Worker
Scope Australia
Malvern East, VIC
09.2017 - Current
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Organized recreational and educational activities for clients according to individual needs.
- Transported clients to appointments, social events, and other activities as needed.
- Documenting and reporting daily occurrences, incidents, and developing care plans for clients together with their families.
- Health and medication management: Monitoring vital signs, overseeing medication regimens, and supporting clients with dietary requirements.
- High care level supports, bowel care, PEG feeding, and suctioning.
- Advocating for clients in matters of finances, improved care, and accessing the community.
Business Development Officer
Quest Holdings Limited
Nairobi, Kenya
02.2015 - 08.2025
- Monitored industry news and developments to stay abreast of current trends.
- Created presentations to communicate product features, benefits, and pricing models to prospective customers.
- Fostered a culture of innovation and continuous improvement within the business development team.
- Developed customer outreach programs to maintain existing accounts.
- Generated business growth reports for senior management.
Accounts Manager
Quest Holdings Limited
Nairobi, Kenya
07.2014 - 02.2015
- Collecting on both written off and charge off debts
- Reconciling of the debtors’ loan accounts as per payments received
- Negotiating on new debt payment structure and waivers to maximize recoveries
- Tracing of debtors current contacts
- Generating and analyzing reports on the state of a debt portfolio
- Conducting field visits to debtors
- Resolving delinquencies and disputes
Trans Union/Credit Referencing Bureau
07.2013 - 06.2014
- Collecting on both written off and charge off debts
- Reconciling of the debtors’ loan accounts as per payments received
- Negotiating on new debt payment structure and waivers to maximize recoveries
- Tracing of debtors current contacts
- Generating and analyzing reports on the state of a debt portfolio
- Conducting field visits to debtors
- Resolving delinquencies and disputes
Deputy presiding officer, Trainer & BVR Voter registration clerk
Independent Electoral & Boundaries Commission
11.2012 - 03.2013
- Training of the election clerks at the constituency level
- Supervising the clerks during the polling day
- Deputizing the presiding officer
- Updating and new registration of voters into the register
- Educating the voters on the registration process
- Safeguarding the commissions materials entrusted with
- Communicating with the supervisors on daily happenings
Direct Sales Representative
Barclays Bank Kenya
01.2010 - 09.2010
- Assisted the sales manager in generating sales opportunities by identifying appropriate business targets and ensure provision of professional and excellent level of customer service with existing customers
- Handled customer related issues, resolution, communicate escalated issues to the sales manager and Liaise with the sales representative in preparation of sales reports
- Pursed and converted all asset and liability leads generated from bank departments
- Proactively networked, always seeking opportunities to promote all products and tracking leads from bank branches to customers
- Visiting potential customers to aggressively prospect for new business
- Maintaining and developing relationships with existing customers via regular meetings, telephone calls and emails
Intern
Credit Bank Limited
09.2008 - 12.2008
- Monthly reconciliation of Debtors control ledger with Debtors sub ledger accounts
- Ensured banking was done on a daily basis: Posted receipts for banking and reconciliations of customers accounts daily
- Preparing liquidity reports to central bank of Kenya and attending the clearing sessions
- Attended to and resolved customers’ queries on a timely basis including visits to customers
- Conferred with customers by telephone or in person in order to provide information about products and services, or to obtain details of complaints
- Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Education
Master of Professional accounting - Accounting And Finance
Holmesglen TAFE
Victoria, Australia04-2019
Certificate in Credit Management -
Kenya school of credit management
Kenya03.2015
Bachelor of Commerce - Finance Major
Kabarak University
Kenya01.2009
Kenya Secondary Certificate of Education -
Bahati Girls Secondary School
Kenya01.2005
Skills
- Accounting and finance knowledge
- Reporting acumen
- Reasoning skills
- Logical skills
- Deadline management
- Interpersonal skills
- Presentation skills
- Documentation skills
- Organizational skills
- Time management skills
- Negotiation skills
- Reconciliation skills
- Attention to detail
- Accurate reporting
- Coordination skills
- Management skills
- Ms Office Suite
- Internet Application Programs
- Accounting packages
- QuickBooks
- Sage
- Myob
- Commitment
- Diligence
- Dedication
- Teamwork
- Individual responsibility
- Personal care
- Independent living support
- Resilience and stamina
- Conflict resolution
- Verbal and written communication
- Medication administration
- Relationship building
References
- Patricia Couty, Site coordinator, Scope Australia , 0420834211 , PCouty@scopeaust.org.au
- Peter Chalingo, Client Team Leader, Quest Holdings Limited, 0722 916 805, pchalingo@questholdings.biz
- Elizabeth W Kago, Senior Clerical Officer, County Council of Nakuru, bethwkago@yahoo.com, 0724149760
Hobbies and Interests
- Reading and listening business Finance podcasts
- Travelling
- Homemaking
- Community development
Personal Information
- Date of Birth: 04/29/87
- Marital Status: Married
- Getare04catherine@gmail.com, personal
- PCouty@scopeaust.org.au, referee
Timeline
Disability Support Worker
Scope Australia
09.2017 - Current
Business Development Officer
Quest Holdings Limited
02.2015 - 08.2025
Accounts Manager
Quest Holdings Limited
07.2014 - 02.2015
Trans Union/Credit Referencing Bureau
07.2013 - 06.2014
Deputy presiding officer, Trainer & BVR Voter registration clerk
Independent Electoral & Boundaries Commission
11.2012 - 03.2013
Direct Sales Representative
Barclays Bank Kenya
01.2010 - 09.2010
Intern
Credit Bank Limited
09.2008 - 12.2008
Master of Professional accounting - Accounting And Finance
Holmesglen TAFE
Certificate in Credit Management -
Kenya school of credit management
Bachelor of Commerce - Finance Major
Kabarak University
Kenya Secondary Certificate of Education -
Bahati Girls Secondary School
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