Catherine O’Neil

A highly successful team leader with extensive experience in leading teams to plan, develop, and implement programs to build the skills and capacity of every age group, in order to set them up to achieve high quality outcomes. A degree in Youth Work. Experience in supporting the manager in the day to day running of an outdoor recreation program. Demonstrated capabilities include strong administrative and organisational skills to achieve key business deliverables. Experience in both customer service and front office reception with a focus on improving work practices and processes with all associated administrative tasks. A focus on providing professional office management planning and implementation to deliver specific business outcomes for all stakeholders. Personal style that is results driven, is welcoming and professional, underpinned by attributes of initiative, team spirit and the ability to communicate effectively. As evidenced by a track record for creating an environment of high morale, respect and trust while ensuring a commitment to continuous improvement. Passionate and experienced team leader with the ability to develop meaningful relationships with internal and external stakeholders who benefit the organisation, staff and local community.

• AFL
• CrossFit/Gym
• Exploring foods
• Travel
• Music

Available upon request.

• 06/01/22, Being asked to stand up as acting manager of Lady Northcote Discovery Camp for a period of 6 months (on and off over that time) as the manager went off work unwell. Over this time final decisions had to be made, using initiative and being confident in the work that had to be completed.
• Used strong interpersonal skills and focused on building trustworthy relationships to exceed people’s expectations. A strong focus is on organising a plan to support the people in overcoming their circumstances, implementing communication plans and maintaining critical relationships with key stakeholders. Promoting environmental awareness and our role in preserving the environment. High level of administration skills.
• Used high levels of initiative and interpersonal skills to improve employee safety and wellbeing. Utilised strong written and verbal communication to improve customer service. Built credibility by creating strong administrative activities that worked to improve the business and develop a cohesive and high performing office environment.

• RIIWHS205D –Control traffic with stop-slow bat, 05/22/20
• RIIWHS302D –Implement traffic management plan, 05/22/20
• CPCCWHS1001 –Prepare to work safely in the construction industry, 06/17/20
• Bachelor of Youth Work
• VCE Year 12
• Mac and PC OS, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
• Police Check, Victorian Driver’s License, Emergency First Aid in Apply First Aid (CPR), Current Working with Children Check