Catherine Patterson
Beaudesert,QLD
Summary
Hardworking Sales Executive offers experience in Fast pace environments and focus on quick operations to meet high demands. Manages scale operations, maintenance and documentation. Trustworthy, punctual and great at working independently to meet daily requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Weighbridge Operator
Australian Food And Fibre
02.2022 - Current
- Enhanced weighbridge efficiency by implementing streamlined operational procedures.
- Reduced wait times for truck drivers through effective communication and coordination of weighbridge activities.
- Ensured accurate weight measurements by regularly maintaining and calibrating weighbridge equipment.
- Maintained a safe work environment by adhering to safety regulations and conducting regular inspections of the weighbridge area.
- Improved customer satisfaction with timely service and clear communication regarding weight information and associated costs.
- Assisted in reducing inventory discrepancies by accurately recording material weights during the loading and unloading process.
- Increased operational efficiency by effectively managing incoming and outgoing trucks, ensuring minimal congestion at the weighbridge site.
- Collaborated with team members to address any issues or concerns related to the weighing process, maintaining smooth operations throughout shifts.
- Contributed to company cost savings by identifying opportunities for improved processes and presenting recommendations to management.
Contractor
Goodman Fielder
04.2012 - Current
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Reduced client complaints by implementing a more effective customer service strategy.
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Streamlined processes and implemented organizational systems to increase efficiency and productivity.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Assisted clients in defining project goals, creating a roadmap for success by developing tailored strategies and plans.
- Boosted sales revenue by implementing customized sales strategies tailored to individual clients'' needs.
- Established strong client relationships through consistent follow-ups and excellent communication skills.
- Generated new leads by conducting cold calls, networking events, and referrals from existing customers.
- Collaborated closely with product teams to stay updated on product features, benefits, and pricing structures.
- Developed comprehensive product knowledge to provide expert advice, guidance, and recommendations to clients.
- Enhanced team productivity by providing ongoing training and support to junior staff members.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Identified areas for cost reduction, leading to significant savings without compromising quality.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Consulted with customers to assess needs and propose optimal solutions.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
- Trained new team members to apply best coding best practices and proper use of development tools.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
State Account Executive
Salad Fresh
01.2009 - 02.2012
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Worked closely with internal stakeholders to ensure timely delivery of products or services, resulting in high levels of client satisfaction.
Contractor Sales Manager
Goodman Fielder
11.2002 - 12.2008
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Contractor
Tip Top Bakeries
01.2000 - 11.2002
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Reduced client complaints by implementing a more effective customer service strategy.
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Enhanced team productivity by providing ongoing training and support to junior staff members.
- Identified areas for cost reduction, leading to significant savings without compromising quality.
- Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.
Contractor
Country Bake
04.1994 - 12.1999
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Reduced client complaints by implementing a more effective customer service strategy.
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Enhanced team productivity by providing ongoing training and support to junior staff members.
- Identified areas for cost reduction, leading to significant savings without compromising quality.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Negotiated contracts and agreements with vendors, securing favorable terms for the company.
- Drove process improvements by identifying inefficiencies and recommending solutions for optimization.
- Contributed to the development of organizational policies and procedures relevant to contractor services offered by the company.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Analyzed user feedback to gather input and identify areas required for improvement.
Education
High School Diploma -
Star Of The Sea
Southport, QLD11.1980
Skills
- Safety Procedures
- Load Management
- Data Recording
- Continuous learning
- Teamwork orientation
- Attention to detail
- Customer service
- Problem-solving abilities
- Computer literacy
- Industry knowledge
- Time management
- Reliability and punctuality
- Conflict resolution
- Merchandise Stocking
- Records Management
- Data Documentation
Accomplishments
Number One Weigh Bridge Ashley Moree in the Aff Business
Timeline
Weighbridge Operator
Australian Food And Fibre
02.2022 - Current
Contractor
Goodman Fielder
04.2012 - Current
State Account Executive
Salad Fresh
01.2009 - 02.2012
Contractor Sales Manager
Goodman Fielder
11.2002 - 12.2008
Contractor
Tip Top Bakeries
01.2000 - 11.2002
Contractor
Country Bake
04.1994 - 12.1999
High School Diploma -
Star Of The Sea
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