Catherine Patterson
Perth,WA
Summary
High performing administrator with over 30 years experience in administration roles in various environments Australia wide. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Registrar/Magistrate Associate
Family Court of WA
11.2024 - Current
- Attends in Court liaising with counsel and clients, preparing documentation and Court orders.
- Monitoring the Registrars/Magistrates diary and listing relevant matters with accuracy using Court data entry system.
- Prioritising the days tasks to ensure all deadlines and Court proceedings are carried out in a calm professional manner.
- Responding to client requests in the Courtroom in a professional, and empathetic manner.
- Providing administration support in Chambers including answering calls, responding to emails and correspondence using Outlook, Word and Excel programmes and preparation of Court documents.
- Able to deal with confronting scenarios in a calm manner, communicating with clients in an ethical and empathic manner.
- Contributing to team meetings and general work practices, assisting with training as required.
- Complies with Department policies and practices and undertakes mandatory training within given time frames.
Administrator
Merrifield Real Estate
05.2024 - 11.2024
- Providing administration support to the General Manager including:
- Human Resources Support
- Liaising with all staff in relation to monitoring policies and procedures.
- Assisting with all financial aspects including monthly reports for invoicing.
- Co-ordinating events internally and within the community.
- All administrative duties such as monitoring emails and correspondence.
- Providing relief for reception duties/customer service
- Liaising with customers, clients and trades.
- Maintaining a building and maintenance schedule.
Registrar/Magistrate Associate
Family Court of WA
01.2018 - 01.2024
- Attends in Court liaising with counsel and clients, preparing documentation and Court orders.
- Monitoring the Registrars diary and listing relevant matters.
- Prioritising the days tasks to ensure all deadlines and Court proceedings are carried out in a calm professional manner.
- Responding to client requests in the Courtroom in a professional, and empathetic manner.
- Providing administration support in Chambers including answering calls, responding to emails and correspondence.
- Able to deal with confronting scenarios in a calm manner, communicating with clients in an ethical and empathic manner.
- Contributing to team meetings and general work practices, assisting with training as required.
- Complies with Department policies and practices and undertakes mandatory training within given time frames.
Magistrate Associate
Tamworth Local Court
07.2016 - 12.2017
- Providing a high level of administrative and customer service support to the Court.
- Communicating effectively and resolving challenging situations, ensuring all customer requests are handled with sensitivity and with a positive outcome.
- Knowledge of Word and Excel computer systems to accurately enter data & complete reports.
- Supports the efficient operation of the Court.
- Liaises with Correctional Services and Juvenile Justice System.
- Contributes to team meetings and general work practices, assisting with training and guidance to new staff.
- Complies with Department policies and practices and undertakes mandatory training within given time frames.
Village Manager
St Ives Retirement Village
01.2013 - 01.2015
- Overseeing village operations and attending to all administration requirements providing monthly Operations & Financial Reports to the Executive Management Team.
- Welcoming and processing new residents moving into the village.
- Acknowledging and communicating with residents ensuring all complaints are attended to in a confidential manner according to all policies and procedures.
- Complying with all organisational policies and legislations ensuring the safety of all residents and visitors in the village.
Manager
Fellowship House, Mental Health Facility
01.2011 - 01.2013
- Processing consumer intake/referrals and ensuring all consumers are receiving the serviced mental health programmes, including personal support as required.
- Ensuring all policies and procedures are established for all aspects of service delivery and relative programmes.
- Communicating with all consumers with compassion and sensitivity. Monitoring all support staff to ensure their own mental health and wellbeing.
- Identify opportunities for staff to upskill and attend training workshops and seminars.
- Attending and reporting to monthly Board meetings including preparation of all reports and minute taking.
- Financial and statistical reporting to State and Federal funding agencies and sourcing potential avenues of additional funding.
- Communicating and maintaining links with other agencies/stakeholders who provide services to Fellowship House.
Commercial Interior Designer
Building Design Australia
01.1990 - 01.2010
- Communicating with all stakeholders (clients, consultants, trades and contractors)
- Project management on site to final completion of the project.
- Problem solving whilst engaged in numerous projects.
Education
Associate Diploma - Commercial Interior Design
Central Regional TAFE
WA12-1990
Skills
- Strong understanding of Microsoft Word, Excel and Outlook with excellent typing skills
- Able to work independently and reliably
- Able to adapt in changing situations and environments
- Willingness to support in other areas of the working environment when required
- Sense of humour and good listener
- Organised and able to prioritise tasks in order to meet deadlines
- Able to source information to improve knowledge and understanding
- Approachable, obliging nature who enjoys working with staff, colleagues and stakeholders
- Patient and courteous communication skills with people from all levels of society and cultures
- Ensuring an ethical approach is maintained in a workplace in accordance with the organisation’s values and culture
- Ability to remain calm in challenging situations
- Appreciate the importance of confidentiality and professional approach to all tasks
- Positive, cooperative team member, reliable and committed employee
Certification
- Leadership in the Workplace
- Youth Mental Health & Mindfulness
- Loss and Grief
- Secretarial Diploma: Hartill Underwood Commercial College, Perth WA
Timeline
Registrar/Magistrate Associate
Family Court of WA
11.2024 - Current
Administrator
Merrifield Real Estate
05.2024 - 11.2024
Registrar/Magistrate Associate
Family Court of WA
01.2018 - 01.2024
Magistrate Associate
Tamworth Local Court
07.2016 - 12.2017
Village Manager
St Ives Retirement Village
01.2013 - 01.2015
Manager
Fellowship House, Mental Health Facility
01.2011 - 01.2013
Commercial Interior Designer
Building Design Australia
01.1990 - 01.2010
Associate Diploma - Commercial Interior Design
Central Regional TAFE
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