- Enjoy participating in triathlon training for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Fundraising Events
- Swimming
- Passionate about balancing physical health with mental and emotional wellness
Catherine Rowney
Botany,NSW
Summary
Accomplished Registered Nurse with a proven track record at Royal Hospital For Women, adept in medication and IV administration and providing compassionate patient care. Leveraged clinical judgment and empathy to enhance patient satisfaction and outcomes. Skilled in patient education, consistently contributing to a decrease in readmission rates.
Overview
30
30
years of professional experience
Work History
Registered Nurse
Royal Hospital For Women
10.2004 - 09.2024
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Managed caseload of [Number] patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.
- Administered blood products and monitored vital signs to address immediate concerns.
- Educated patients and families on disease diagnosis, prognosis and post-operative care.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
- Provided emotional support for patients facing serious diagnoses or end-of-life decisions, fostering trusting relationships with both patients and their families.
- Participated in staff meetings, educational opportunities, and quality improvement initiatives to stay current on best practices within the field of medical-surgical nursing.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Contributed to a positive work culture by serving as a mentor for new nurses and participating in shared governance initiatives within the organization.
- Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Demonstrated adaptability during critical situations by remaining calm under pressure while providing high-quality care for patients experiencing acute or life-threatening conditions.
- Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
- Decreased medication errors by diligently following the five rights of medication administration and double-checking orders with pharmacy staff when necessary.
- Provided patient-centered discharge planning and education to reduce complications and readmissions.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Managed patients recovering from medical or surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Registered Nurse
St George Public Hospital
02.2003 - 10.2004
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Administration Clerk
GE Medical Systems
05.1997 - 01.2001
- Handled incoming phone calls and answered questions from callers.
- Established and maintained standard office procedures to achieve demanding targets.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
- Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Customer Service Representative
DHL Express
11.1994 - 04.1997
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Improved resolution time with effective problem-solving for customer complaints.
- Trained new personnel regarding company operations, policies and services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
No Degree - Immunisation Certificate For Registered Nurses
Government of South Australia
South Australia Health01-2025
No Degree - Well Womens Screening Course
Family Planning NSW
Family Planning Ashfield NSW02-2011
Bachelor of Science - Nursing
University of Sydney
Sydney, NSW12-2003
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Clinical judgment
- Patient and family advocacy
- Patient education and counseling
- Compassion and empathy
- Patient care planning
- Performing ekgs
Interests
Timeline
Registered Nurse
Royal Hospital For Women
10.2004 - 09.2024
Registered Nurse
St George Public Hospital
02.2003 - 10.2004
Administration Clerk
GE Medical Systems
05.1997 - 01.2001
Customer Service Representative
DHL Express
11.1994 - 04.1997
No Degree - Immunisation Certificate For Registered Nurses
Government of South Australia
No Degree - Well Womens Screening Course
Family Planning NSW
Bachelor of Science - Nursing
University of Sydney
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