Catherine Ryan
Summerhill,Tasmania
Summary
Dynamic Retail Department Manager at Woolworths Supermarket with a proven track record in promotional planning and exceptional customer service.
Adept at staff training and development, fostering teamwork, and enhancing customer satisfaction through effective problem resolution and a positive attitude.
Overview
29
29
years of professional experience
Work History
Retail Department Manager
Woolworths Supermarket
09.1996 - Current
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
- Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
- Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
Education
High School Diploma -
Ravenswood High
Launceston, TASSkills
- Promotional planning
- Scheduling and staffing
- Staff training and development
- Delegation and supervision
- Customer service
- Professional and courteous
- Problem resolution
- Employee coaching and mentoring
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Hobbies
In my spare time I love spending time with my family..
I enjoy cooking especially old school pastry's and sweets and cakes...
And also love to sew and my most enjoyment of sewing is making memories bears and cushions out of people's lost loved one's...
Timeline
Retail Department Manager
Woolworths Supermarket
09.1996 - Current
High School Diploma -
Ravenswood High
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