Catherine Saha
Granville,NSW
Summary
Driven and adaptable professional with experience at Hammondcare, excelling in roles requiring exceptional time management and computer skills. Demonstrated ability to enhance tenant retention rates by providing outstanding customer service and efficiently managing property transitions. Proven track record in fostering team collaboration and leveraging fast learning abilities to achieve significant results.
Overview
2
2
years of professional experience
Work History
Assistant in Nursing/Administrative Assistant
Hammondcare
Erina
05.2023 - 03.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Assistant Property Manager
One Agency Real Estate
Wyoming
09.2021 - 05.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Education
High School Diploma -
Winmalee High School
Winmalee Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
Accomplishments
- Conflict Resolution - Responsible for handling customer enquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Mentored new staff staff members and team leader assisting the registered nursing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- liaise with healthcare professional such as geriatrician
- Regular meetings and special development training including, staff mentoring and ???
Timeline
Assistant in Nursing/Administrative Assistant
Hammondcare
05.2023 - 03.2024
Assistant Property Manager
One Agency Real Estate
09.2021 - 05.2023
High School Diploma -
Winmalee High School