Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Schweinsberg

Sydney,NSW

Summary

A highly motivated science graduate currently pursuing a Master's degree in Sustainability. A solid foundation in scientific principles with a strong sense of curiosity and a desire to take on new challenges. Exceptional interpersonal and organisational skills gained from substantial customer service experience. I am deeply passionate about and wholeheartedly committed to fostering a more sustainable planet. Pursuing a career in this field has been a longstanding dream of mine, driven by the desire to make a positive impact in the community.

Overview

6
6
years of professional experience

Work History

Bartender/Waiter

Tilbury Hotel
Sydney
10.2021 - Current
  • Training new staff in beverage preparation and customer facing sales techniques.
  • Proficiently preparing cocktails and serving wine and beer.
  • Displaying and retaining extensive knowledge of liquors, wines and beers.

Barista

Gluten Free Friends
05.2023 - Current
  • Efficiently preparing coffees and teas and other beverages to a high standard.
  • Preparing and closing coffee machine every shift.
  • Effectively and calmly managing busy periods.

Sales Operations Associate

B2B Technologies
Sydney
06.2022 - 03.2023
  • A range of activities aimed ay ensuring customer satisfaction, addressing inquiries, resolving issues, and fostering positive interactions between a business and its clientele.
  • Expertly managing positive professional relationships with key stakeholders.
  • Constructing contracts, negotiating terms, invoicing/billing, scheduling deliveries and collections.
  • Liaised with finance and sales management teams to develop processes to increase efficiency and productivity.

Waiter

Nel
Sydney
06.2020 - 12.2021
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with kitchen staff to stay updated on item availability and advise allergies.
  • Upselling additional items to customers to increase restaurant sales.

Boardroom Attendant

Spotless Group
Sydney
01.2021 - 11.2021
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Expertly took orders, made coffees and delivered to boardrooms

Waiter/Bartender

Glass Brasserie
Sydney
02.2019 - 12.2020
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Flexibly assisting other departments such as Wine bar and Executive Lounge.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Waiter

Stanton & Co
Sydney
02.2018 - 06.2019
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or functions.

Education

Master of Sustainability -

University of Sydney
Sydney, NSW
2024

Bachelor of Science - Anatomy

University of NSW
Sydney, NSW
02.2021

Skills

  • Data collection and report writing
  • Data entry and analysis
  • End to end customer service
  • Attention to detail
  • Highly receptive to new concepts
  • Problem solver

Timeline

Barista

Gluten Free Friends
05.2023 - Current

Sales Operations Associate

B2B Technologies
06.2022 - 03.2023

Bartender/Waiter

Tilbury Hotel
10.2021 - Current

Boardroom Attendant

Spotless Group
01.2021 - 11.2021

Waiter

Nel
06.2020 - 12.2021

Waiter/Bartender

Glass Brasserie
02.2019 - 12.2020

Waiter

Stanton & Co
02.2018 - 06.2019

Master of Sustainability -

University of Sydney

Bachelor of Science - Anatomy

University of NSW

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Catherine Schweinsberg