CATHERINE TALAMPAS
Maidstone,Australia
Summary
Results-driven Product Manager with 8 years of experience in the FinTech Industry across Australia. Adept at spearheading product development and solutions, I excel in collaborating with diverse stakeholders to innovate product features, understand customer use cases, and drive global business growth. My strategic approach consistently reduces costs and increases revenue, contributing to organizational success. In my Senior Product Owner role, I managed and prioritized product backlogs, aligning development tasks with customer and market requirements. With a background in Business Analysis, Software Testing, and team management spanning over a decade, I possess a strong foundation in supporting business solutions and converting needs into technical specifications. A dedicated communicator, I foster seamless collaboration between technical teams and stakeholders, leveraging Agile methodologies and JIRA Kanban for successful project delivery. Leading diverse teams of 15+ members, I cultivate a collaborative environment across regions and countries. Additionally, I bring extensive expertise in Software Quality Assurance, proficient in Automation and Manual testing, and have successfully established QA processes to ensure product quality and reliability. Committed to driving innovation and continuous improvement, I actively support organization-wide initiatives focused on Delivery Processes, QA Automation, and Business support, aiming to contribute to the ongoing success of customer-centric organizations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Product Manager
Zai Australia PTY LTD
01.2023 - Current
- Work with the Senior Product Leaders to identify opportunities across our products and business
- Conduct discovery by gathering feedback from stakeholders, customers and quantitative and qualitative data from across the business and the wider industry
- Develop business cases from these discovery efforts to develop a thorough understanding of the opportunity, associated value/impact and costs of developing that opportunity
- Support the development of the quarterly and annual roadmap planning covering business and operational needs as well as technical debt, break-fix, customer requests and backlog items
- Ensure scalable knowledge management practices within the team by using and promoting scalable tools like JIRA, Confluence, Miro and others
- Lead planning and project delivery to bring opportunities from ideation to market on time and on budget
- Perform the role of product owner within the scrum team, leading the development of technical products and features
- Develop project plans and track the completion of tasks as part of the successful delivery of products to market
- Communicate widely and frequently with stakeholders about initiative progress highlighting key milestones, risks and issues as they arise
- Work closely with stakeholders across the business to ensure the successful go-to-market of new products and features
- Be aware of the latest trends and technologies both inside and outside of fintech
- Support the Product Leaders in executing the product vision and strategy
- Measure and manage the success of our products by regularly tracking the performance of key product metrics.
Senior Product Owner
Zai Australia PTY LTD
01.2021 - 12.2022
- Analyzing and developing new product initiatives from ideation through to product delivery
- Assisting the Product Managers in creating, dimensioning and prioritising initiatives included in the roadmap including developing your own initiatives which can be considered and prioritised within the product roadmap
- Monitoring the performance of product features and optimising to ensure best possible results
- Developing high level requirements and turning these into user stories and tasks which convey the scope and value to the engineering team
- Organising and running the agile / scrum team (Stand ups, Grooming, Planning, Retrospectives) prioritizing tasks to deliver the highest value and reporting on progress
- Developing well planned and detailed rollout strategies and ensuring that existing customers are given the tools and communication to migrate in a well thought out and timely manner
- Coordinating and communicating to stakeholders, both internal and external, as part of the development and delivery process (requirements gathering, analysis, facilitation, release planning, training, product demos etc.)
- Delivering in depth problem analysis including highlighting risks, opportunities, costs and benefits
- Producing high quality artifacts related to requirements, features and decisions etc to ensure that information readily available and clearly communicated to the wider organization
- Collaborating across the business to ensure that products and features are brought to market successfully and supported appropriately.
Business Analyst
Assembly Payments Australia PTY LTD
03.2019 - 12.2020
- Responsible for developing and implementing technology systems to optimize business processes and maximize profits for the organization
- This entails employing technical strategies in designing systems that meet the requirements of both clients and company management
- Management of the product features and backlog in conjunction with the product management/leadership team
- Perform ongoing analysis of existing products and systems to ensure strategic ICT objectives are met
- Identify, develop and implement Assembly's business improvement opportunities
- Investigative work to determine business requirements and specify effective business processes
- Drive, interpret and translate analysis on projects which lead to thoughtful and considered insights and recommendations
- Manage performance, wellbeing and engagement by creating a culture of achievement and satisfaction.
Business Analyst
ZigZag Media Inc
04.2016 - 02.2019
- Requirement analysis, feature refinement and story writing
- Understanding and capturing end-to-end workflows (inc third parties) and defining business rules
- Work with the Quality Assurance Team and Development Team to ensure that they understand the specifications to deliver a quality product to the business
- Assist the delivery team to ensure that documented requirements and corresponding use cases/process flows can be easily translated into test plans and test cases, and ensure that the testing process covers all identified scenarios and use cases
- Participate in testing, providing guidance to the team on requirements to help drive development
- Work with the Technical Writer to document changes and create release notes
- If required, work together to develop a training plan for internal stakeholders
- Conduct business process modeling and generate applicable scenarios for the technology functionality testing team
- Triage defects and bugs related to current projects and the platform
- You will facilitate implementation of new functionality into production and help triage any issues
- Promote continuous improvement and innovation in the scrum team
- Working with the Product Manager, publish, review user stories, requirement documents and release notes
- Helps with user testing to confirm issues/bugs/results of specific features with the development team to expedite fixes/releases
- Coordinates UAT activities with internal and external users (as required)
- Assist as needed to help with user training of new features/functionality
- Work with stakeholders to ensure internal team process documentation is updated as part of a release
- Participates in all sprint ceremonies and documents and communicates action items.
QA Lead
Agtechlabs Inc
08.2015 - 02.2016
- Act as a key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
- Lead and mentor QA team members, as well as manage outside contract testers
- Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices
- Reviews functional requirement specification for a certain functionality and creates test requirements
- Create software test case documents based from the functional requirements of system
- Executes Functional Test, Smoke Test and Regression Test for every release of the product
- Reports and validates bugs found in every release
- Manage a team of 4 Jr
- QA, monitors and provides testing guidelines on every testing tasks
- Provides estimates for each testing cycle and releases and provides updates with a QA Manager.
Senior Quality Test Engineer
EnglishCentral Regional Operating Headquarters
01.2013 - 08.2015
- Reviewed functional requirement specification for a certain functionality and created test requirements
- Created software test case documents based on the functional requirements of the system
- Executed Functional Test, Smoke Test and Regression Test for every release of the product
- Reported and validated bugs found in every release
- Manage a team of 4 Jr
- QA, monitors and provides testing guidelines on every testing task
- Provided estimates for each testing cycle and releases and provided updates with a QA Manager
- Conducted Product Demo after every test phase on the specific functionality tested
- Supported Translators for other local countries and provided feedback for their questions and concerns.
Senior QA Engineer
CODE8 TECHNOLOGY SOLUTIONS, INC
01.2012 - 12.2012
- Created software test case documents based on the functional requirements of the system
- Executed Functional Test, Smoke Test and Regression Test for every release of the product
- Reported and validated bugs found in every release
- Manage a team of 4 Jr
- QA, monitors and provides testing guidelines on every testing task
- Provided estimates for each testing cycle and releases and provided updates to the QA Manager
- Conducted Product Demo after every test phase on the specific functionality tested
- Supported Translators for other local countries and provided feedback for their questions and concerns.
Software Test Engineer
Oberthur Technologies
06.2011 - 12.2011
- Reviews functional requirement specification for a certain functionality and create test requirements
- Create software test descriptions or test case documents based from the functional requirements of the system
- Executes Functional Test, Smoke Test and Regression Test for every release of the product
- Reports and validates bug found in every release
- Conducts Product Demo after every test phase on the specific functionality tested
- Creates Test Status Report for the functionality being tested.
Associate Quality Analyst
Lawson PSSC Inc.
09.2008 - 06.2011
- Leads testing for Global HR and Competency modules
- Executes Functional Testing and System Solution testing for existing feature and feature enhancement
- Performs verification of both internal and external issues
- Creates and Maintain Test documents for Global HR and Competency Management module to align with the current behavior of the system
- Monitor and guides secondary QAs for Global HR and Competency Management with their testing tasks and performance
- Conducts functional overview knowledge transfer sessions for the whole team and for the secondary QAs assigned to Global HR and Competency Management module
- Conducts product overviews and walkthroughs for the entire Lawson Software - Manila resources
- Supports other Lawson teams related with the Lawson Talent Management Product on related questions focused on Global HR and Competency Management Module.
Education
Bachelor of Science - Computer Science
FAR EASTERN UNIVERSITY - East Asia COLLEGE
05.2008
Skills
- SQL
- RUBY ON RAILS
- LOOKER
- POSTMAN
- JAVASCRIPT
- CUCUMBER
- Windows XP
- Windows 7
- IOS
- Leadership
- Requirement Gathering
- Stakeholder Communication
- Operation development
- Process improvements and initiative
- Team motivation and individual development
- Product Lifecycle Management
- Shipping New Products
- Interpersonal Communication
- ROI Analysis
- Competitive Analysis
- End to End Feature Delivery
- Improvement Metrics Measurement
- Teamwork and Collaboration
- Scrum Framework
- Project Planning
- Product Vision and Strategy
- Product Roadmaps
- User Feedback Collection
- App Development
- Research and Trend Analysis
- Agile Software Development
- Jira, Atlassian, Rally
- Troubleshooting and QA
- Stakeholder Alignment
- Database Management Systems
- Requirements Building
- Prioritization and Execution
- Requirements Gathering
- Business Planning
- Data-Driven Decision-Making
- Technical Support
- Data Analytics
- Timeline Management
- Product Positioning
- Stakeholder Management
- Customer Training
- Stakeholder Relations
- Narrative Use Cases
- Product Issue Resolution
- Stakeholder Communications
- Progress Monitoring
- Documentation Management
- Goal Setting
- Project Management
- Roadmap Development
- Critical Thinking
- Product Development
- Attention to Detail
- Design Thinking
- Customer Empathy
- User and UX Research
- KPI Tracking
- Software Development
- Vendor Management
- Customer Segmentation
Certification
- Certified Scrum Product Owner
- Zai representative for Finnies Emerging Fintech Leader of the Year 2023
References
References available upon request.
Timeline
Product Manager
Zai Australia PTY LTD
01.2023 - Current
Senior Product Owner
Zai Australia PTY LTD
01.2021 - 12.2022
Business Analyst
Assembly Payments Australia PTY LTD
03.2019 - 12.2020
Business Analyst
ZigZag Media Inc
04.2016 - 02.2019
QA Lead
Agtechlabs Inc
08.2015 - 02.2016
Senior Quality Test Engineer
EnglishCentral Regional Operating Headquarters
01.2013 - 08.2015
Senior QA Engineer
CODE8 TECHNOLOGY SOLUTIONS, INC
01.2012 - 12.2012
Software Test Engineer
Oberthur Technologies
06.2011 - 12.2011
Associate Quality Analyst
Lawson PSSC Inc.
09.2008 - 06.2011
Bachelor of Science - Computer Science
FAR EASTERN UNIVERSITY - East Asia COLLEGE
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