Catherine Taylor
Gunnedah,NSW
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaner
Joss
Gunnedah
08.2023 - 03.2025
- Maintained cleanliness in classrooms, hallways, and restrooms daily.
- Operated industrial cleaning equipment to ensure thorough sanitation.
- Managed waste disposal and recycling processes effectively.
- Restocked cleaning supplies and ensured proper inventory levels.
- Collaborated with staff to address specific cleaning needs or concerns.
- Followed safety guidelines while handling cleaning chemicals and equipment.
- Reported maintenance issues to management for prompt resolution.
- Assisted in training new staff on cleaning protocols and procedures.
- Sweep and mop floors in classrooms, hallways, and stairwells.
- Empty trash cans and replace liners.
- Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
- Vacuum carpets and rugs.
- Clean windows inside and outside using appropriate cleaning solutions.
- Dust furniture, window sills, baseboards, shelves, and other surfaces.
- Mix cleaning solutions according to manufacturer's instructions.
Customer Sales Assistant
Millers
Gunnedah
05.2022 - 06.2023
- Managed inventory levels and restocked shelves as needed.
- Processed transactions accurately using point-of-sale systems.
- Organized product displays to enhance visual appeal and accessibility.
- Collaborated with team members to ensure smooth daily operations.
- Handled customer complaints professionally to maintain satisfaction.
- Conducted regular audits of stock to identify discrepancies or shortages.
- Supported promotional events by setting up displays and distributing materials.
- Assisted customers with returns, exchanges and refunds.
- Maintained cleanliness of the sales floor area at all times.
- Accepted and completed cash, check and credit card payments.
Customer Service Cashier
Gunnedah Lifestyle Centre
Gunnedah, NSW
02.2021 - 01.2022
- Processed customer transactions efficiently at Gunnedah Lifestyle Centre.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash and electronic payments accurately while ensuring security protocols.
- Collaborated with team members to improve customer service strategies.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Monitored inventory levels at the register to prevent stock shortages.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
Education
Year 10 Certificate -
Saint Marys College
Gunnedah, NSW12-2009
Skills
- Industrial cleaning
- Waste management
- Equipment operation
- Chemical safety
- Inventory management
- Customer service
- Problem solving
- Attention to detail
- Cleaning and sanitizing
- Maintenance reporting
- Record keeping
- Multitasking and organization
Certification
- Full Car License
Timeline
Cleaner
Joss
08.2023 - 03.2025
Customer Sales Assistant
Millers
05.2022 - 06.2023
Customer Service Cashier
Gunnedah Lifestyle Centre
02.2021 - 01.2022
Year 10 Certificate -
Saint Marys College