Shuyu Zhang
Sydney,New South Wales
Summary
Adaptable ,hardworking and passionate employee with more than 10 years of working experience and with strong organizational skills eager to secure entry-level manufacturing operator position. Ready to help team achieve company goals.
Be a quick learner, and a detail-oriented and highly efficient worker with excellent organizational skills.
Conscientiously, absorbedly work in a planned and order way; Strictly follow the Instructions in equipment operation.
Patient，have holding capacity to pressure and setback；Work well with a multi-cultural and diverse work force, able to be quickly adapted to different environment.
Overview
15
15
years of professional experience
Work History
Receiptionist
Croc's Playcenter
07.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information, eg. booking party room.
- Streamlined front desk operations for increased efficiency by effectively managing ordering, making food, serving,and preparing for the coming party.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
- Streamlined administrative tasks, such as filing and sum, to support office efficiency.
Marketing Supervisor
Yihaikerry
08.2016 - 03.2022
- Maximized marketing ROI by continuously optimizing strategies based on data-driven insights, ensuring the best use of company resources.
- Organized promotional events such as product demonstrations or sponsorships, increasing brand recognition within target markets.
- Organized promotional items for customers and events.
- Collaborated with sales team members to develop targeted messaging that resonated with potential customers.
- Contributed to overall 30% business growth by consistently meeting or exceeding established revenue targets through successful marketing initiatives.
- Conducted regular competitor analysis to stay ahead of emerging trends and maintain a competitive edge in the marketplace.
- Fostered lasting partnerships with complementary businesses for cross-promotional efforts that expanded reach without increasing costs.
- Devised creative strategies to market peanut oil products to target customers.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Assistant Marketing Supervisor
Watsons
08.2009 - 07.2016
- Maintained files of current proposal job plans and specifications.
- Worked closely with sales teams to develop targeted sales collateral that effectively communicated product benefits and key differentiators.
- Improved sales performance with the design and execution of product launches and promotional events.
- Contributed to successful product launch events by assisting in event planning, coordination, promotion, and follow-up activities.
- Focus on completing the verification and training of sales promotion activities
- Supported Marketing Manager in developing annual marketing plans, setting objectives, and identifying key opportunities for growth.
- Maintained comprehensive knowledge of industry trends and competitor activities to inform strategic planning decisions.
- Collaborated with cross-functional teams on integrated marketing projects aimed at boosting overall company performance.
- Provided support in managing budgets for various marketing initiatives while ensuring projects remained on track for timely completion within budget constraints.
- Enhanced brand awareness by executing targeted marketing campaigns and social media promotions.
- Assisted in market research initiatives to better understand customer preferences, leading to more effective messaging strategies.
- Analyzed key performance metrics to identify areas of improvement within marketing campaigns and make necessary adjustments for optimal results.
- Played a crucial role in organizing promotional events that led to increased consumer interest in products.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Education
Project Management
Australasia International School
Sydney, NSW07.2025
Bachelor of Arts - English Education
Jiamusi University
Jiamusi City, China06.2010
Skills
- Very adaptable and good at leaning, combining practice and proposing improvements, ，DIY skills
- Good command of Computer skills: familiar with different versions of Windows OS and Office application software
- Conscientiously, absorbedly work in a planned and order way; Strictly follow the Instructions in equipment operation
- Patient; have holding capacity to pressure and setback
- Work well with a multi-cultural and diverse work force, able to be quickly adapted to different environment
Timeline
Receiptionist
Croc's Playcenter
07.2022 - Current
Marketing Supervisor
Yihaikerry
08.2016 - 03.2022
Assistant Marketing Supervisor
Watsons
08.2009 - 07.2016
Project Management
Australasia International School
Bachelor of Arts - English Education
Jiamusi University
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