Catherine Ann Smith
Sydney,NSW
Summary
I am an Adaptable Administration Clerk with expertise in managing emails and phone calls for various departments.
Ready for a new position that involves handling various tasks in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Office Administration
Randwick Girls’ High School
Randwick
02.2022 - Current
- Managed records associated with student admissions, transfers, withdrawals and absences.
- Provided advice and assistance on general enquiries from internal departments or external organisations.
- Prepared reports on student attendance information as required by school management.
- Ensured that all relevant documentation was completed accurately prior to submission to authorised personnel.
- Answered incoming calls and responded to inquiries from staff, students, parents and external agencies in a professional manner.
- Monitored, tracked and recorded student attendance data to ensure compliance with school policies.
- Maintained accurate records of student performance against set criteria using computerised systems.
- Responded promptly to emails from staff, students, parents or external contacts regarding queries or requests for information.
- Created inclusive environment to meet needs of students.
- Fostered positive school culture and promoted safety and equity for students.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Hospitality
Macleay College
12-1989
High School Diploma -
Gundagai High School
Gundagai, NSW12-1988
SCEGGS Darlinghurst
11-1986
Skills
- Office Administration Duties
- Office administration knowledge
- Office Administration Competence
- Office Administration Experience
Affiliations
- Member of Easts Woman's Hockey Club, Goalie 3rd Grade. (Over 20 years of Grade Hockey.)
References
References available upon request.
Timeline
Office Administration
Randwick Girls’ High School
02.2022 - Current
Hospitality
Macleay College
High School Diploma -
Gundagai High School
SCEGGS Darlinghurst
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