Catherine (Beth) Madgwick
Springwood,NSW
Summary
At The Golf Factory, I honed my expertise in financial planning and fostered strong business networking, leading to a significant increase in customer satisfaction and sales. By prioritizing personalized service and strategic market analysis, I successfully navigated market shifts, ensuring the store's growth and stability. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
31
31
years of professional experience
Work History
Store Owner
The Golf Factory
12.1992 - 06.2023
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Collaborated with suppliers to negotiate favourable pricing agreements and secure high-quality products for the store.
- Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Education
Certivicate 4 Personal Training
TAFE
Kingswood, NSW06.2024
Skills
Store operations
Business Networking
Store maintenance
Financial Planning
Business Administration
Employee Scheduling
Inventory Control
Merchandise planning
Financial Tracking
Sales management
Passion for fitness
I have always had a passion for fitness for myself and for others. Currently I am training to compete in the Asian Pacific Games in Capoiera (Brasilian Martial Art). I love going to gym to improve my overall fitness. I have gained a lot of knowledge with the completion of my course at Tafe. I have played touch football,netball,indoor cricket and tennis. I have coached kids touch football, been a trainer for womens, under18s girls and childrens Rugby League.
Timeline
Store Owner
The Golf Factory
12.1992 - 06.2023
Certivicate 4 Personal Training
TAFE
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