Cathrine Gottrup
Bondi,NSW
Summary
Through my experience as a waitress at That’s Amore and Radisson Hotel, I have developed excellent multitasking and customer service skills, managing busy shifts with a calm and positive attitude. My childcare and care assistant roles have strengthened my responsibility, patience, and ability to engage warmly with people of all ages. These roles taught me to stay organized, communicate clearly, and solve problems efficiently. I am a quick learner, eager to grow, and thrive in team environments where collaboration is key. Overall, I bring dedication and a welcoming spirit to every interaction.
Overview
7
7
years of professional experience
Work History
Chilcare assistant
Hobbitten Kindergarten
Hvalsø, Sjælland
08.2024 - 08.2025
- Supported children's daily routines, including feeding, diapering, and hygiene tasks.
- Promoted language and cognitive development through reading, singing, and conversation.
- Taught basic skills such as color recognition and numerical counting.
- Created and led engaging play and learning activities to stimulate growth.
- Maintained a safe and nurturing environment for optimal child development.
- Communicated regularly with parents regarding children's progress and daily activities.
Care Assistant
Hvalsø Elderly Care Centre
Hvalsø, Sjælland
09.2023 - 07.2024
- Assisted residents with daily living activities and personal care needs.
- Monitored resident health and reported changes to nursing staff promptly.
- Coordinated recreational activities to enhance social engagement among residents.
- Maintained a clean and safe environment in resident living areas.
- Communicated effectively with residents, families, and healthcare professionals.
- Trained new staff members on care procedures and safety protocols.
- Helped create a positive and lively atmosphere by engaging residents in conversations and organizing activities tailored to their interests and needs.
- I sat down with the residents during dinner, and engaged in meaningful conversations.
- I took time during visits with the residents to ensure they felt seen and heard, creating a sense of calm and familiarity, rather than rushing through interactions; I helped them feel as much at home as possible in a care home setting.
Waitress
That's Amore
Roskilde, Sjælland
04.2023 - 12.2023
- Greeted all guests warmly, with a friendly smile, to create a welcoming atmosphere.
- Independently managed the restaurant floor during busy shifts, ensuring smooth, efficient service.
- I greeted guests, provided menu recommendations, and took accurate food and beverage orders.
- Delivered meals promptly and professionally, maintaining a high standard of customer service.
- Handled payments and operated the POS system.
- Managed customer inquiries and resolved issues calmly and effectively.
- Maintained cleanliness and organization in both dining and service areas.
- Worked closely with kitchen staff to ensure timely and accurate order delivery.
- Ensured every guest left the restaurant with a positive, satisfying experience through attentive, friendly service.
Retail Assistant
Salling Group
Hvalsø, Sjælland
09.2021 - 08.2022
- Delivered friendly, welcoming customer service with a positive attitude.
- Assisted customers with product inquiries and recommendations.
- Operated the cash register accurately and efficiently, meeting each customer with a smile.
- Restocked shelves and maintained store cleanliness.
- Collaborated with the team to ensure smooth operations during busy times.
- Contributed to a positive work environment and strong team spirit through collaboration and support.
Waitress
Radisson Hotel
Copenhagen, Sjælland
09.2021 - 07.2022
- Collaborated with a large team of servers to deliver seamless service during larger events.
- I took responsibility for assigned tables, ensuring guests received attentive service throughout the event.
- Coordinated with colleagues and kitchen staff to manage timely food and beverage delivery.
- Monitored guest satisfaction and promptly addressed any requests or concerns.
- Maintained professionalism and efficiency in a fast-paced, high-volume environment.
- Stayed positive, calm, and approachable even during busy and stressful situations.
Factory Assistant
Friis Holm
Hvalsø, Sjælland
03.2018 - 04.2021
- Adapted to different tasks as needed, including cleaning, and helping keep production running smoothly.
- Assisted in packing chocolates into boxes with precision and attention to detail, ensuring all products met quality standards.
- Maintained a clean and hygienic work environment in accordance with food safety regulations.
- Worked efficiently to meet daily production targets, while maintaining consistent quality.
- Supported the production team with various light tasks, and contributed to a smooth workflow.
Education
Gymnasial Exam, STX -
Roskilde Gymnasium
Roskilde06-2024
Completed Primary School (10 years) -
Primary School (10 Years)
Hvalsø06-2019
Skills
- Customer service/ Client interaction
- Calm demeanor
- Multitasking
- Problem solving
- Positive attitude
- Eager to learn and grow
- Engaging communication
- Team collaboration
Languages
Danish
Native/ Bilingual
English
Full Professional
Timeline
Chilcare assistant
Hobbitten Kindergarten
08.2024 - 08.2025
Care Assistant
Hvalsø Elderly Care Centre
09.2023 - 07.2024
Waitress
That's Amore
04.2023 - 12.2023
Retail Assistant
Salling Group
09.2021 - 08.2022
Waitress
Radisson Hotel
09.2021 - 07.2022
Factory Assistant
Friis Holm
03.2018 - 04.2021
Gymnasial Exam, STX -
Roskilde Gymnasium
Completed Primary School (10 years) -
Primary School (10 Years)
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