Summary
Overview
Work History
Education
Skills
Timeline
Generic

CATHRINE YOUNG

Customer order picker
werribee,melbourne

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Warehouse worker

Calvista
07.2022 - 03.2024
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Completed cycle counts and monthly inventory.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Cake maker

Cake Indulgence
01.2022 - 06.2022
  • Maintained a clean and organized work environment, adhering to health and safety standards at all times.
  • Ensured compliance with all food safety regulations by strictly adhering to proper handling and storage procedures.
  • Coordinated with team members to prepare orders on time.
  • Consistently met production deadlines through efficient time management and effective delegation of tasks to team members.
  • Increased customer satisfaction with consistently delicious confections through meticulous attention to detail in preparation and presentation.

Assistant Manager

Subway
12.2007 - 09.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Delicatessen salesperson

Woolworths
05.2002 - 04.2007
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Hygienic Practices for Food Safety -

Short Courses Australia
07.2024

HLTAID009 Cardiopulmonary Resuscitation -

Short Coures Australia
07.2024

HLTAID001 Provide First Aid -

Short Courses Australia
07.2024

RIIWHS205E Control Traffic With Stop- Slow Bat

Short Courses Australia
Melbourne, VIC
06.2024

No Degree - LO Forklift Licence

Short Courses Australia
Melbourne, VIC
06.2024

VIC Resposible Services of Alcohol -

Short Courses Australia
Melbourne, VIC
05.2024

Certificate 3 Retail in Operations -

The Malka Group
12.2002

Certificate II Retail -

Retail Institute of Melbourne
12.2000

Completed Year 12 -

Matthew Flinders Girls Secondary College
11.1997

Skills

  • Team Leadership
  • Order Picking
  • Material Loading and Unloading
  • Safety Protocols
  • Shipment Palletization
  • Time Management
  • Cost Reduction
  • Self-Motivated and Disciplined
  • Work in a fast paced environment
  • Punctual and Dependable
  • Work unsupervised and in a team
  • Proactive attitude
  • Willingness to learn
  • Able to follow directions
  • Warehouse Safety
  • Attention to Detail
  • Clear Communication
  • Health and safety compliance
  • Pallet Jack Operation
  • Deadline Adherence
  • Health and Safety Regulations
  • Order Fulfillment
  • Order picking and processing
  • Cleaning and Organizing

Timeline

Warehouse worker

Calvista
07.2022 - 03.2024

Cake maker

Cake Indulgence
01.2022 - 06.2022

Assistant Manager

Subway
12.2007 - 09.2012

Delicatessen salesperson

Woolworths
05.2002 - 04.2007

Hygienic Practices for Food Safety -

Short Courses Australia

HLTAID009 Cardiopulmonary Resuscitation -

Short Coures Australia

HLTAID001 Provide First Aid -

Short Courses Australia

RIIWHS205E Control Traffic With Stop- Slow Bat

Short Courses Australia

No Degree - LO Forklift Licence

Short Courses Australia

VIC Resposible Services of Alcohol -

Short Courses Australia

Certificate 3 Retail in Operations -

The Malka Group

Certificate II Retail -

Retail Institute of Melbourne

Completed Year 12 -

Matthew Flinders Girls Secondary College

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CATHRINE YOUNGCustomer order picker