Cathy GADD
Holland Park,QLD
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in In-home settings providing guidance and encouragement to patients through physical and emotional support. Friendly and compassionate, with natural ability to connect and build trust with individuals. Knowledge of essential caregiving practices and proficient in providing personal assistance and support. Dedicated to enhancing quality of life and ensuring comfort and safety.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
The Star Hotel
08.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Student Assistant
St Vincent Care Services, Kangaroo Point.
03.2025 - 03.2025
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
- Assisted patients with daily living activities, promoting independence and quality of life.
Personal Carer
Lydia Kruger - Home Settings
04.2024 - 05.2024
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with meal planning, preparation, and feeding for balanced nutrition aligned with dietary restrictions or preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Hospitality Worker
Gourmet Grove
02.2021 - 08.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Hotel Housekeeper
Crowne Plaza Hotel
06.2019 - 03.2021
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Food and Beverage Attendant
Crowne Plaza Hotel
06.2017 - 01.2019
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Data Input Operator
Bank South Pacific
06.2010 - 02.2012
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
Individual Support Certificate III
Frontier Leadership
02.2025
Ready For Work Training
Twin Rivers Center
03.2024
Certificate in Accounting
Institute of Business Studies
06.2015
High School Diploma -
Port Moresby International School
12.2006
Skills
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
- Guest Relations
- Housekeeping
Certification
- Certified Hand Hygiene, Typsy - March 2024
- Certified Teamwork Fundamentals, Typsy - March 2024
- Certified I'M ALERT in Food Safety, Logan City Council- March 2024
- Police Check
- Blue Card
- First AID/ CPR
- COVID 1
- COVID 2
- Introduction to Disability Awareness - Disability Awareness - May 2024
- Dementia Discovery - Dementia Training Australia -May 2024
- The Skills in Aged & Community Care - Dementia Training Australia - May 2024
- Certificate of Completion - NDIS Worker Orientation Module, November 28 2024
Timeline
Student Assistant
St Vincent Care Services, Kangaroo Point.
03.2025 - 03.2025
Food and Beverage Attendant
The Star Hotel
08.2024 - Current
Personal Carer
Lydia Kruger - Home Settings
04.2024 - 05.2024
Hospitality Worker
Gourmet Grove
02.2021 - 08.2023
Hotel Housekeeper
Crowne Plaza Hotel
06.2019 - 03.2021
Food and Beverage Attendant
Crowne Plaza Hotel
06.2017 - 01.2019
Data Input Operator
Bank South Pacific
06.2010 - 02.2012
Individual Support Certificate III
Frontier Leadership
Ready For Work Training
Twin Rivers Center
Certificate in Accounting
Institute of Business Studies
High School Diploma -
Port Moresby International School
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