Cathy Nolan
Bondi,NSW
Summary
Highly motivated, compassionate and ambitious with 8 months experience in General Nursing and 1 years experience in Midwifery. Self-directed and solutions-orientated. Committed to increasing the quality of patient care through top-of-the-line time management and prioritisation.
Overview
9
9
years of professional experience
Work History
Settlements Associate
Driva
05.2023 - Current
- Reached 104% of my monthly settlement target
- Maintained satisfaction in high-value customers
- Identified customer needs and enhanced company sales
- Prioritised tasks to meet tight deadlines, contributed new ideas and promoted positive change
Operations Manager
EasyRent
05.2022 - 05.2023
- Managed social media and marketing platform
- Managed full client life cycle for the company
- Managed overall company finances
- Demonstrated problem solving skills through all tenant and subtenant disputes
- Managed relationships with key customers and developed relations with new customers as they were acquired
- Increased tenant and subtenant settlements from 251 to 1500 within 10 months
- Improved operational management systems and automation processes
- Achieved revenue targets and projected growth
Staff Midwife
National Maternity Hospital
03.2021 - 03.2022
- Ability to work effectively within the multi-disciplinary health care team
- Provided exceptional care to women and their families in the Postnatal period
- Implemented infection control practices for patients and staff throughout COVID-19
- Delivered postnatal education and support to parents
- Able to work autonomously and calmly under pressure
- Consulted with physicians when complications occurred to provide holistic health care
Staff Nurse
St. Vincent's University Hospital
11.2018 - 07.2019
- Provided exceptional care for patients within a mixed medical and surgical ward
- Monitored my patient's condition and assessed their needs to provide the best possible care and advice
- Collaborated with the multi-disciplinary team to devise individualised care plans for patients
- Remained calm in emergencies and continued to provide high quality care
- Fostered a supportive and compassionate environment to care for patients and their families
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection
Healthcare Assistant
Nurse on Call
08.2015 - 09.2018
- Provided one to one patient care within hospitals and aged care facilities
- Provided compassionate and empathetic care to elderly patients and their families
- Adapted to different work environments as each shift was in a new place
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes
Home Care Assistant
Home Care Plus
12.2014 - 01.2018
Brand Ambassador
Backup Marketing
11.2014 - 01.2018
Education
Higher Diploma Midwifery -
University College Dublin
Ireland03.2021
Bachelor's Diploma in General Nursing -
University College Dublin
Ireland03.2021
Leaving Certificate -
Mount Anville Secondary School
Ireland06.2014
Skills
- Time Management
- Customer Satisfaction
- Relationship Building
- Customer Service
- Escalation Management
- Decision-Making
Details
Sydney, 0491966909, cathynolan96@hotmail.com
References
Available on Request
Timeline
Settlements Associate
Driva
05.2023 - Current
Operations Manager
EasyRent
05.2022 - 05.2023
Staff Midwife
National Maternity Hospital
03.2021 - 03.2022
Staff Nurse
St. Vincent's University Hospital
11.2018 - 07.2019
Healthcare Assistant
Nurse on Call
08.2015 - 09.2018
Home Care Assistant
Home Care Plus
12.2014 - 01.2018
Brand Ambassador
Backup Marketing
11.2014 - 01.2018
Higher Diploma Midwifery -
University College Dublin
Bachelor's Diploma in General Nursing -
University College Dublin
Leaving Certificate -
Mount Anville Secondary School
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