Summary
Overview
Work History
Education
Skills
OTHER INTERESTS
Timeline
Generic

Cathy Taylor

Summary

Analytical and detail oriented professional with over 20 years of experience in the IT Industry, working mainly in Financial Services (Banking, Superannuation and Insurance).


Efficient Senior Manager and Administrator successful at driving improvements to operations by leveraging strong organizational, planning and project management experience.


Seeking a full-time position that offers professional challenges utilizing interpersonal, time management and problem-solving skills.


Reliable employee with excellent communication skills, empathy and very sound judgement.

Overview

37
37
years of professional experience

Work History

Government Employee

AEC, ABS, VEC
07.2016 - 10.2023
  • Worked as Declaration Returning Officer at local polling locations for the last 3 Federal Elections, 2022 State Election and the recent Referendum.
  • Maintained calm and order in a busy environment while the polling location was open.
  • Completed all necessary tasks efficiently and assisted the rest of the team with counting and pack-up.
  • Worked as a Field Census Officer in the 2021 Census.
  • Completed all necessary face-to-face and online training.

President

Ice Skating Victoria, Ice Skating Australia
10.2001 - 04.2015
  • Kept operations running smoothly by providing effective leadership, management and administrative skills.
  • Developed new Constitutions, Strategic Plans and managed annual Operational Plans against budget.
  • Maintained quality and accuracy of Policy documents and Communications.
  • Networked with other Sport Industry professionals to learn about partnerships and identify new opportunities and improved solutions.
  • Worked with SRV to obtain over $120,000 in grants from the Victorian State Government to support key initiatives
  • Managed the 2010 Australian Figure Skating Championship Event in a challenging, new environment with a small, yet dedicated team of volunteers.

Senior IT Business Analyst

Superannuation
02.2000 - 03.2008
  • Interacted with customers to understand business needs and translate into requirements and project scope.
  • Developed end-to-end Processes.
  • Incorporated new legislation requirements into systems.
  • Conducted Quality Assurance Testing on new releases.

Senior Consultant

Self Employed Contractor
05.1993 - 02.2000
  • Managed a Systems Architecture Team at Telstra.
  • Identified business requirements through careful collaboration with key stakeholders at a Superannuation startup.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Troubleshot issues by understanding issues, diagnosing root cause and coming up with effective solutions.
  • Successfully managed client relationships during each consulting engagement.

Systems Engineer

IBM Australia
02.1987 - 02.1992
  • Worked as programmer at ANZ Bank.
  • Project Lead/ Team Leader at NAB.
  • Project Manager at National Mutual Royal Bank (NMRB.)

Education

Bachelor of Science - Computer Science

University of Melbourne
Melbourne, VIC

Skills

  • Leadership
  • Project Management
  • Strategic Planning
  • Governance
  • Continuous Improvement
  • Customer Care
  • Policies & Compliance
  • Business Analysis
  • Event Management

OTHER INTERESTS

Figure Skating: Former national Junior Champion but nowadays a World Championship Judge and International Referee. Officiated most recently as Referee in Singapore (September 2002) and as a Pair Skating Judge at the ISU Four Continents Championships 2023 in Colorado Springs, USA in February. Also officiate regularly at club, state and national level.

Timeline

Government Employee

AEC, ABS, VEC
07.2016 - 10.2023

President

Ice Skating Victoria, Ice Skating Australia
10.2001 - 04.2015

Senior IT Business Analyst

Superannuation
02.2000 - 03.2008

Senior Consultant

Self Employed Contractor
05.1993 - 02.2000

Systems Engineer

IBM Australia
02.1987 - 02.1992

Bachelor of Science - Computer Science

University of Melbourne
Cathy Taylor