Catrina Higgins-Koszyk
San Remo,NSW
Summary
With a background in business administration, I've focused my skills in building strong rapport with clients and customers. This proficiency led me to win a prestigious National poll survey trip to Thailand representing Vodafone. Transitioning to law, I've pursued my studies with dedication, driven by a passion for social justice. Currently maintaining a commendable GPA of 5.125 in law, I'm committed to utilising legal frameworks to create a positive impact in society, advocating for fairness, equality, and human rights.
Overview
7
7
years of professional experience
Work History
Customer service officer
Central Coast Council
01.2022 - 01.2023
- Duties include: data entry, record management, communicate efficiently and effectively with a diverse range of community members, working in a team and independently under hybrid working conditions.
Customer experience specialist
Vodafone Hutchinson Australia
01.2016 - 01.2020
- Duties included: NPS (national poll survey) management
- Managing tuggerah stores customer id records/credit records under australian national PCI policy and responsible credit legislation.
Education
Bachelor Of Law - Law
University of New England
Armidale, NSWSkills
- Clear and concise communication skills
- Strong work ethic
- Strong computer literacy skills with MYOB and Microsoft software
- Strong use of legal systems and legal research platforms
- Great attention to detail
- High performance attitude
Timeline
Customer service officer
Central Coast Council
01.2022 - 01.2023
Customer experience specialist
Vodafone Hutchinson Australia
01.2016 - 01.2020
Bachelor Of Law - Law
University of New England
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