Jade Jackson

Ambitious soon-to-be- 20 year old team leader with a commitment to improving employee engagement and business outcomes. Experienced in training and operational support, ensuring team readiness for various challenges. Strong interpersonal and customer service skills, thriving in dynamic retail settings. Knowledgeable in sales techniques and adept at managing transactions and inventory, focused on boosting customer satisfaction and sales performance.

As a team leader in a retail environment: I bring strong customer service skills, with a friendly and professional approach to helping customers, resolving issues, and delivering a positive shopping experience. No matter the organisation, i pride myself in becoming completely knowledgeable in the stock we provide so I am confident in recommending products based on customer needs. I'm skilled in upselling, cross-selling, and promoting special offers to consistently meet or exceed sales targets. Previously I have held titles for most membership sign ups in a day. I work well in team environments, communicate clearly with both customers and colleagues, and remain calm and helpful under pressure. My time management skills allow me to prioritise tasks effectively during busy periods, ensuring shelves are well-stocked and the store remains presentable. I have hands-on experience with point-of-sale systems, barcode scanners, and stock management tools, and I'm comfortable handling cash and card transactions accurately as i have dealt with company banking previously. I also take pride in maintaining clean, visually appealing displays and following store procedures, including opening, closing, and adhering to safety guidelines.

• Mr Luke Harris, Floor Supervisor / Management, EQM, 0491974972
• Mrs Silvie Jarrett, Head of Accountants, Sevaan Group, 9824 5555
• Mrs Maria Mori, Store Manager, Toymate, 04417226592