Cauã Rodrigues Milani
Summary
Experienced in customer service and teamwork with a strong knowledge of operational procedures. Effective communication and multitasking abilities to maintain high service standards. Skilled at maintaining cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results. Prepared to contribute effectively within a dynamic kitchen environment. Valuable experience in food preparation, sanitation, and efficient service delivery. Recognized for strong team collaboration, reliability, and flexibility in meeting changing needs.
Overview
3
3
years of professional experience
Work History
Bar Crew
Seja Flow
09.2024 - 01.2025
- Crafted beverages such as juices, smoothies, açaí bowls and cocktails.
- Ensured cleanliness and orderliness in workspaces.
- Adhering to food safety regulations and hygiene standards
- Enhanced productivity by working cohesively with team members.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Kitchen Crew Member
J D Wetherspoons
06.2024 - 09.2024
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Front of house
KFC
05.2022 - 06.2024
- Front, middle and back of house, I do a bit of everything here,
- Ensured customer satisfaction with prompt food delivery.
- Executed cooking processes to deliver well-cooked, flavorful chicken.
- Executed culinary tasks to create flavorful chicken burgers.
- Coordinated efficient packing processes to fulfill orders.
- Performed sanitation and maintenance tasks.
Waiter
Grosvenor fish bar
02.2022 - 05.2022
- Delivered plates and drinks promptly to seated patrons and delivery staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
A-level -
Hellesdon Sixth Form
Norwich, Norfolk, UK06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Interactive communication skills
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Bar Crew
Seja Flow
09.2024 - 01.2025
Kitchen Crew Member
J D Wetherspoons
06.2024 - 09.2024
Front of house
KFC
05.2022 - 06.2024
Waiter
Grosvenor fish bar
02.2022 - 05.2022
A-level -
Hellesdon Sixth Form
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