Cavin Mkonza
Adelaide,SA
Summary
Perceptive Senior Business Analyst with 9 years driving successful business processes for Financial and Facility Management companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Snr Business Analyst
Servest Group
07.2019 - 02.2023
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Reduced corporate expenses by streamlining incentive and demand processes across regions.
- Analyzed sales, profitability and market conditions and presented findings in cohesive format
Business Analysis/ Process Engineer
Deloitte Consulting Firm
02.2017 - 06.2019
- Drove project timelines to completion with functional teams.
- Led non-conformance investigations, root cause analysis and corrective and preventive actions.
- Worked with customers to establish and maintain excellent working relationships, resolve issues and promote team services and capabilities.
- Provided education and coaching on process methodologies, enterprise process leadership and impact of recommended changes.
- Implemented Information Communication Solutions for large scale Banking and Facility Management Organizations.
Process Engineering Intern
Loreal Cosmetics
02.2016 - 01.2017
- Used statistical process control to identify out-of-control conditions and define and execute plans to reduce process variation.
- Gathered data to prepare equipment specifications, inquiry and purchase requisitions for approval.
- Collected, analyzed and interpreted detailed operations data to troubleshoot and optimize operating issues.
- Prepared and delivered presentation to highlight project details at conclusion of internship.
- Liaised with internal teams to complete design, production, research, process flows and documentation.
Education
MBA - Post Graduate Diploma in Business Administration
Witwatersrand University
South Africa12.2024
BBA - Industrial Engineering/ Business Degree
University of Joahnnesburg
South Africa03.2015
Skills
- Agile – IT projects
- Business Analysis
- Communication
- Process mapping
- Strategic thinking
- Consumer Trends
- Pivot Tables
- External Market Data Tracking
- Microsoft Office Suite
- Release Planning
- Consulting & Strategy
- Business Process Mapping
Certification
Lean Six Sigma
Agile
Scrum Master
Timeline
Snr Business Analyst
Servest Group
07.2019 - 02.2023
Business Analysis/ Process Engineer
Deloitte Consulting Firm
02.2017 - 06.2019
Process Engineering Intern
Loreal Cosmetics
02.2016 - 01.2017
MBA - Post Graduate Diploma in Business Administration
Witwatersrand University
BBA - Industrial Engineering/ Business Degree
University of Joahnnesburg
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