- Music
- Watching Movies and TV Shows
- Graphic Design
- Video Gaming
- Playing Sports
- Swimming
- Cars
Cayden Lote-Buxton
Summary
Dynamic Customer Service Supervisor/ worker with a proven track record at Coles, excelling in problem-solving and team collaboration. Demonstrated ability to enhance customer satisfaction and loyalty while fostering a productive, safe work environment. Skilled in time management and customer service, consistently delivering high-quality outcomes and driving team success through effective communication and a caring approach. I have completed numerous certificates while attending Kirwan State High School, and I am always willing to learn new things and excel at them. I am very hard working and will always give my best effort.
Overview
3
3
years of professional experience
Work History
Customer Service Supervisor/worker
Coles
08.2022 - Current
- Coached/ helped employees through day-to-day work and complex problems when they needed the help.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Always gave 100% effort in all tasks.
- Willing to help anyone in need no matter the severity.
Education
High School Diploma -
Kirwan State High School
Townsville, QLD12-2023
Skills
- Problem-solving
- Cleaning
- Time management
- Attention to detail
- Customer service
- Neat personal Presentation
- Retail
- Team work
- Willingness to learn
- Reliability
- Kind
- Caring
- Hardworking
- Manual Drivers Licence
Interests
Timeline
Customer Service Supervisor/worker
Coles
08.2022 - Current
High School Diploma -
Kirwan State High School
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