Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cayla Lin

Hobart,TAS

Summary

Driven professional with a proven track record in sales development and client account management, honed at Myer. Excelled in building lasting customer relationships and leveraging upselling techniques to exceed sales targets. Skilled in inventory control and payment processing, demonstrating a keen ability to enhance operational efficiency and customer satisfaction. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Myer
10.2022 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered energetic and professional responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Followed inventory management and loss prevention policies to minimize shrink in store.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Organized and recovered shelves, put away returns, helped locate merchandise and maintain high standards throughout sales floor.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Solved customer challenges by offering relevant products and services.

Store Team Member

Woolworths
05.2022 - Current
    • Followed inventory management and loss prevention policies to minimize shrink in store.
    • Communicated with customers and staff politely and professionally to uphold store standards.
    • Responded to customer requests for products, services, and company information.
    • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
    • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Education

Advanced Diploma of Travel And Tourism Management - Tourism And Travel Management

AIBT
Hobart, TAS
10.2021

Bachelor of Commerce - Accounting And Marketing

The University of Sydney
Sydney
03.2018

Skills

  • Client Account Management
  • Upselling
  • Inventory Control
  • Payment Processing
  • Product Sales
  • Adapt to diverse groups

Accomplishments

  • Awarded Myer “Success To Impress” in FY2024.
  • Awarded Myer “The Hobart Service Stars for August” 2023.
  • Awarded Myer “Hobart Hero of WK04” in 2023.
  • Awarded Myer “Hobart Hero of WK15” in 2023.

Timeline

Sales Associate

Myer
10.2022 - Current

Store Team Member

Woolworths
05.2022 - Current

Advanced Diploma of Travel And Tourism Management - Tourism And Travel Management

AIBT

Bachelor of Commerce - Accounting And Marketing

The University of Sydney

Similar Profiles

CREATE PROFILE
Cayla Lin