Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Caylene Chin

Caylene Chin

Clayton,Victoria

Summary

About me ! :)

-Experienced in hospitality and customer service

-Wiling to work 20-25 hrs/week, flexible on days

-Dedicated and customer-focused with strong organizational skills and attention to detail.

-Positive attitude and ability to handle transactions accurately,

- I’m comfortable managing cash registers, maintaining store cleanliness, and assisting customers with inquiries. Eager to contribute my efficiency and enthusiasm for customer satisfaction.

-Fast learner with excellent time management.

- Malaysian, currently holding student visa (expires 2026)

- Lives in Clayton, 3168

Overview

2
2
years of professional experience

Work History

Cashier

Dragon Hot Pot
06.2022 - 01.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Stocked, tagged and displayed merchandise as required.

Server

Phoenix Kitchen
08.2023 - 10.2024
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

King Koi Japanese Restaurant
06.2023 - 08.2023
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Contributed to inventory management by monitoring stock levels.

Server

Mr Lee Malaysian Cuisine
06.2022 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Bachelor of Nursing - Science

Monash University
Melbourne, VIC
02-2026

Skills

  • Service prioritization
  • Supply Restocking
  • Food safety practices
  • Quality Control
  • Order Management
  • Beverage Preparation

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual

Timeline

Server

Phoenix Kitchen
08.2023 - 10.2024

Server

King Koi Japanese Restaurant
06.2023 - 08.2023

Cashier

Dragon Hot Pot
06.2022 - 01.2023

Server

Mr Lee Malaysian Cuisine
06.2022 - 05.2023

Bachelor of Nursing - Science

Monash University

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Caylene Chin