Hi, I’m
Katie Tafiga Peto
Brisbane,QLD
Summary
Versatile team member offering over 6 years of customer service experiences on all levels from ground floor production to customer service agent for cruise operations, handling daily enquiries bookings and reservations. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
8
years of professional experience
1
Certificate
Work History
Walmart
Digital Personal Shopper
11.2023 - 04.2024
Job overview
- TC Scanner Online Picker.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Hawaii Chip Company
Sales Associate
04.2017 - 01.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
MC&A - Cruise Operations
Check in Agent/Greeter
11.2015 - 11.2016
Job overview
- Disembark passengers from cruise ship and checking travelling documents.
- Delivered fast with professional knowledgeable service for routine questions and service complaints.
- Checked luggage and directed passengers to concourses and schedule bookings.
Education
Natcoll Design TechnologyAuckland, New Zealand
Associate of Arts from Computers Graphic Design
11.2005
Auckland University of TechnologyAuckland, New Zealand
Certificate IV from Māori Art And Design
12.1999
Transitioning Training LTDAuckland, New Zealand
Certificate III from Computers
12.1998
Onehunga High SchoolAuckland, New Zealand
High School Diploma
11.1997
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Computer Literate
- Professional telephone demeanour
- Team Player
- Punctual
- Attention to Detail
Certification
Walmart Recognition Award Customer Service 2024
GED Victorville High School 2014
Languages
Samoan
Native or Bilingual
English
Native or Bilingual
Timeline
Digital Personal Shopper
Walmart
11.2023 - 04.2024
Sales Associate
Hawaii Chip Company
04.2017 - 01.2024
Check in Agent/Greeter
MC&A - Cruise Operations
11.2015 - 11.2016
Natcoll Design Technology
Associate of Arts from Computers Graphic Design
Auckland University of Technology
Certificate IV from Māori Art And Design
Transitioning Training LTD
Certificate III from Computers
Onehunga High School
High School Diploma
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