Ceaser Malis Jermiah Okuta
Quakers Hill,NSW
Summary
iam a proffessional singer, song writer, stage performer very experienced in working with children, youth and elderly, with skill anticipating and proactively addressing the needs of my clients. Friendly and engaging with strong attention to detail. Compassionate youth worker with gentle touch and caring attitude centred on treating people with dignity Diligent Care focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Hardworking and passionate youth worker with strong organizational skills eager to secure entry-level position. always Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing 15 years of comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for and teaching life skills and promoting diversity by exposing clients to multicultural experiences through music, design and arts. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Steadfast team leader who employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support. Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with 15 years of experience working with youth of all ages. Assists youth in navigating various situations using healthy coping skills and arts.
Overview
17
17
years of professional experience
Work History
Cleaning Crew Member
International Sports Park Blacktown
11.2022 - Current
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Maintained floor cleaning and waxing equipment.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals and materials properly and with caution.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Youth Mentor
Self Employed song Writer, singer and producer
juba south sudan, central equatoria state
Jan.2007 - Current
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Educated young people about strategies for driving discussions and promoting social changes.
- Coordinated with different service providers to meet clients' individual needs.
- Facilitated community outreach to expand participation and support.
- Approached issues proactively to best meet current and future community needs.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
- Counseled students regarding educational issues such as truancy, study habits and career planning.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Created educational materials to convey important information to service recipients.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Created workshops for youth to improve communication skills, teamwork and cooperation.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Coordinated and managed volunteer activities for community service projects.
- Cultivated strong network of providers delivering necessary assistance to the displaced community.
- Led group discussions and activities to meet different community needs.
- Built lasting relationships with youth and parents or guardians.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Introduced students to positive and creative outlets such as song writing and composition,singing, drawing and poetry.
Receptionist Administrator
Esther hair saloon
blacktown, nsw
10.2022 - 02.2023
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Greeted customers and visitors in-person and via telephone calls.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Planned and booked travel accommodations for staff and visitors and provided vouchers, agendas and transportation.
- Acted as first point of contact and set appointments for prospective clients.
- Monitored and screened visitors to verify access to facility and inter-office personnel.
- Scheduled office meetings and client appointments for staff teams.
Warehouse Assistant
elite water limited
juba south sudan , central equatoria state
Mar.2022 - Oct.2022
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Partnered with representatives from different carriers to arrange materials shipments.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma -
Adjumani Secondary School
Adjumani District Uganda11.2006
Skills
- Progress Documentation
- Records Maintenance
- Household Chores
- Client Documentation
- Grocery Shopping
- Time Management
- Community Integration
- Direct Patient Care
- Behavior Redirection
- Quality Program Protocols
- Companionship and Emotional Support
- First Aid and Safety
- Medical Reminders
- Client Requirements
- Community Activities
- Verbal and Written Communication Skills
- Compassionate Communication
- Household Management
- Resident Empowerment
- Medication and Appointment Reminders
- Respectful and Compassionate
- Mobility Support
- Client Transportation
- COVID-19 Safety Policies
- Heavy Lifting
- Dependable and Responsible
- Knowledge of State Regulations
- Word Processing
- Problem Identification
- Laptop and Tablet Operation
- Ability to Lift
- Vitals Monitoring and Documentation
Languages
English,
Full Professional
Arabic
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cleaning Crew Member
International Sports Park Blacktown
11.2022 - Current
Receptionist Administrator
Esther hair saloon
10.2022 - 02.2023
Warehouse Assistant
elite water limited
Mar.2022 - Oct.2022
Youth Mentor
Self Employed song Writer, singer and producer
Jan.2007 - Current
High School Diploma -
Adjumani Secondary School
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