Cecilia Leman
Rockingham,WA
Summary
With over 10 years of experience in office administration and customer service, I bring a strong work ethic and honesty to every task. My exceptional communication skills, both written and verbal, allow me to effectively understand and execute verbal instructions. I thrive in resolving complex problems quickly, utilizing my resourcefulness and can-do attitude. Eager to contribute my experience and dedication to your organization, I am confident that my skills and enthusiasm will be valuable assets in helping your team achieve its goals. Whether working independently or collaboratively within a team environment, I consistently deliver exceptional results.
Overview
22
22
years of professional experience
Work History
Delivery Truck Driver
Truckhauls logistics pty Ltd
04.2023 - Current
- Inspecting delivery truck, accounting for deliveries, reporting defects, communicating customer queries, transporting goods, loading and unloading goods, managing delivery documentation, driving professionally, providing customer service.
Administration/Payroll officer
Hall & Prior Rockingham Aged Care
Rockingham, Australia
06.2013 - Current
- Maintaining all databases, organising onboarding for new employees, raising purchase orders, processing invoices, daily banking, entering and validating timesheets, running payroll reports, managing rosters, verifying employee worked hours, attending to calls, admissions.
Administration/Reception
Hall & Prior (Windsor Park Aged Care)
08.2011 - 05.2012
- Managing admissions, excellent computing skills, processing invoices, electronic document filing, report management, daily banking, attending to incoming calls, problem solving.
Assistant Coordinator
Psychological Administration Advanced Personnel Management
West Perth, Australia
12.2009 - 06.2011
- Processing client requests, liaising with finance for invoices, customer service, handling phone and email enquiries, invoice generation, appointment booking, monitoring service delivery, compiling reports.
Administration/Reception
Comfort Inn Beleyre
Belmont, Australia
06.2008 - 11.2009
- Greeting and assisting guests, operating switchboard, managing bookings, resolving customer enquiries, report writing, valet services, complaint resolution, processing payments, cash reconciliation.
Front Desk Supervisor
Sunbird Guest House and Tours
Zambia, Southern Africa
01.2006 - 01.2007
Marketing Officer
Blessing Boutique and Tailoring
Southern Africa
01.2005 - 12.2005
Receptionist
Simac Lodge
Southern Africa
04.2004 - 12.2004
Receptionist
Livingstone Hotel
Southern Africa
01.2003 - 12.2003
Education
Diploma in Business Administration -
British College of Professional Management
01.2008
Diploma in Communication and Business Management -
British College of Professional Management
01.2007
Certificate in Marketing -
London Chamber of Commerce
01.2005
Skills
- Communication and Interpersonal Skills
- Customer Service
- Paperwork management
- Exceptional customer service
- Commercial material transportation
- Invoice experience
- Excellent geographical skills
- Accident prevention strategies
- Vehicle inspection abilities
- Vehicle inspections
- Physical stamina and strength
- Local routes understanding
- Payment Collection
- Teamwork and Collaboration
- Time Management
- Loading and unloading
- Valid Driver's License
- Time management skills
- Clean Driving Record
- Problem-Solving
- Attention to Detail
- Dependable and reliable
- Positive Attitude
Licensesqualifications
- Drivers License class C
- KOMATSU 785-5 Dump Truck
- MARCSTA
Personal Information
Citizenship: Australian Citizen
References
- Festus Kasonde, Manager, Truckhauls logistics Pty Ltd, 0457436050
- Dolly Panwar, Director of Nursing, Hall & Prior Rockingham Aged Care, 95271757
- Yvonne Wales, Executive Manager, Hall & Prior Windsor Park Aged Care, 0414 619677
Timeline
Delivery Truck Driver
Truckhauls logistics pty Ltd
04.2023 - Current
Administration/Payroll officer
Hall & Prior Rockingham Aged Care
06.2013 - Current
Administration/Reception
Hall & Prior (Windsor Park Aged Care)
08.2011 - 05.2012
Assistant Coordinator
Psychological Administration Advanced Personnel Management
12.2009 - 06.2011
Administration/Reception
Comfort Inn Beleyre
06.2008 - 11.2009
Front Desk Supervisor
Sunbird Guest House and Tours
01.2006 - 01.2007
Marketing Officer
Blessing Boutique and Tailoring
01.2005 - 12.2005
Receptionist
Simac Lodge
04.2004 - 12.2004
Receptionist
Livingstone Hotel
01.2003 - 12.2003
Diploma in Business Administration -
British College of Professional Management
Diploma in Communication and Business Management -
British College of Professional Management
Certificate in Marketing -
London Chamber of Commerce