Cecile Watt
Melbourne,VIC
Summary
A detail-oriented, final year university student studying Public Relations and Marketing. I have worked in hospitality for over 5 years, including over one year of experience working in a social media creator and coordinator. I have lots of experience working in teams and also as an individual. I am looking for part-time work in public relations or marketing to build my industry credibility before graduating at the end of this year.
Overview
6
6
years of professional experience
Work History
Waitress
Pizza d'ASPORTO
Williamstown , VIC
03.2021 - Current
- Provided excellent customer service in a fast-paced restaurant.
- Took orders accurately and efficiently using the point-of-sale system.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Answered questions about menu items, ingredients, and pricing.
- Trained new staff.
- Created rosters for front-of-house staff.
Social Media Coordinator
d'ASPORTO Group
Melbourne, VIC
08.2023 - 01.2025
- Developed engaging content for multiple social media platforms.
- Created various forms of content, including reels, stories, and posts.
- Shot and edited content with phone camera and digital camera.
- Responded to customer inquiries across social media channels.
- Scheduled and managed posts across platforms effectively.
- Managed the daily operations of all assigned social media accounts.
- Designed promotional materials using graphic design software applications such as Canva and Photoshop.
Server
Gelato by d'ASPORTO
Yarraville, VIC
01.2020 - 05.2021
- Provided excellent customer service to ensure satisfaction.
- Served gelato to customers.
- Worked individually and in a team.
Education
Bachelor of Media And Communication - Public Relations And Marketing
Swinburne University of Technology
Melbourne, VIC12-2025
Media And Communication International Study Tour - Media And Communication Course in Vietnam
Swinburne University of Technology
Melbourne, VIC07-2025
High School -
Williamstown High School
Williamstown12-2020
Skills
- Social media coordinating
- Content creation
- Public relations
- Communication with influencers
- Organising influencer visits and deals for promotional material
- Customer service
- Exceptional written and verbal communication skills
- Complaint resolution
- Attention to detail
- Reservation management
- Warm and welcoming
- Observant and considerate of others
- Reliable
- Dependable
- Resilient
Referees
Referees available upon request
Timeline
Social Media Coordinator
d'ASPORTO Group
08.2023 - 01.2025
Waitress
Pizza d'ASPORTO
03.2021 - Current
Server
Gelato by d'ASPORTO
01.2020 - 05.2021
Bachelor of Media And Communication - Public Relations And Marketing
Swinburne University of Technology
Media And Communication International Study Tour - Media And Communication Course in Vietnam
Swinburne University of Technology
High School -
Williamstown High School
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