Open To Work
Ceciley Payne Mapa
Mount Roskill,AKL
Work Preference
Summary
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Willing to acquire new skills in the hospitality industry.
Overview
4
4
years of professional experience
Work History
Picker
Maersk H&M
Marsden Park, NSW
12.2024 - 05.2026
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Streamlined warehouse picking operations through advanced RF scanning technology, optimising order fulfillment speed while maintaining accuracy standards
Cashier
KFC
Balmoral, AKL, New Zealand
01.2024 - 12.2024
- Welcomed customers with a smile, securing a positive first impression.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
The Warehouse
Royal Oak, AKL, New Zealand
04.2022 - 03.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided exceptional customer service to clients, responding to questions effectively.
- Operated cash drawers, increasing money-handling skills.
- Advertised company's loyalty program to promote specific deals.
Education
High School Diploma -
Marcellin College
Auckland, New Zealand11-2024
Skills
- Customer Service (Experienced)
- Cash Handling (Skillful)
- Team Leadership (Skillful)
- Order preparation
- Used to busy environments
- Issue reporting
- Order Picking (Experienced)
- Warehouse Safety (Skillful)
- Time Management (Skillful)
- Inventory Management
- Quality control
- Barcode Scanning (Skillful)
Languages
Tonga (Skillful)
Timeline
Picker
Maersk H&M
12.2024 - 05.2026
Cashier
KFC
01.2024 - 12.2024
Cashier
The Warehouse
04.2022 - 03.2023
High School Diploma -
Marcellin College
Additional information
- Awards
- Ka Mahi Scholarship (leadership training), awarded in 2024