Cecilia Olivera
Mosman,NSW
Summary
Enthusiastic about positively impacting business operations by maximizing customer satisfaction. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Rental Clerk
Vail Ski Resort
12.2021 - 03.2022
- Ensure professional level of customer service at all times.
- Demonstrate to guests how to operate rental equipment, safety practices, and guest responsibility for each equipment.
- Located rentals and accessory equipment, explaining proper use and maintenance prior to placing products in customers' care.
- Reviewed incoming paperwork for completeness and accuracy, maintaining organized and accessible rental records.
- Greeted customers at rental counter and initiated communication to determine service needs.
- Evaluated customer satisfaction with products and services upon return of rental, taking action to remedy complaints when necessary.
Education
Bachelor Of Architecture - Architectural And Building Technology
Universidad Católica Alto Paraná
Paraguay Skills
- Organizational Systems
- Prospecting
- Providing Feedback
- Rental Reservations
- Rental Agreement
- Customer Feedback
- Cancellations
- Maintaining Clean Work Areas
- Sales Promotion
- Room Inventory
Certification
Special Olympic East Region / September 2016
Ciudad del Este, Paraguay.
Techo Organization Volunteers / October 2017
Ciudad del Este, Paraguay.
Additional Information
English (Currently)
Victory Institute
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Rental Clerk
Vail Ski Resort
12.2021 - 03.2022
Bachelor Of Architecture - Architectural And Building Technology
Universidad Católica Alto Paraná
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