Cecilia Segura
Minto,NSW
Summary
Post office assistant with expertise in customer service and inventory management. Demonstrated success in providing exceptional service and maintaining operational efficiency in postal operations. Proven track record of enhancing customer satisfaction and streamlining processes.
Overview
35
35
years of professional experience
Work History
Post Office Assistant
Australia Post
Sydney
06.1991 - Current
- Delivered exceptional customer service, enhancing client and staff satisfaction.
- Provided comprehensive information on postal rates, services, and special delivery options, aiding informed decision-making.
- Trained new staff on operational procedures and customer service standards, ensuring consistent service quality.
- Managed inventory of postal supplies to ensure continuous availability for operations.
Education
Postal Services Officer - Retail Services
Australia Post Training Centre
Lidcombe, NSW06-1990
High School Diploma -
University of Sonsonate
El Salvador03-1987
Skills
- Postal regulations
- Route optimization
- Delivery tracking
- Inventory management
- Cash handling
- Training facilitation
- Customer service
Languages
Spanish
Professional
English
Professional
Timeline
Post Office Assistant
Australia Post
06.1991 - Current
Postal Services Officer - Retail Services
Australia Post Training Centre
High School Diploma -
University of Sonsonate