Versatile professional with proven experience in workforce coordination, administration, and early childhood education. Adept at managing employee services, stakeholder relationships, records, and visa processes while maintaining efficient, supportive, and well-organized environments.
Overview
8
8
years of professional experience
Work History
PALM Coordinator
Regional Workforce Management
12.2025 - 05.2026
Coordinated recruitment processes for skilled workers under the PALM Scheme.
Liaised daily with Country Liaison Officers, employers, and site managers regarding PALM workers' health, injuries, welfare, and personal matters.
Monitored worker wellbeing and coordinated support services, ensuring compliance with PALM Scheme requirements and promoting a supportive environment.
Conducted mobilisation and pre-departure briefings to prepare workers for employment and life in Australia.
Coordinated communication between workers, employers, and government stakeholders, resolving issues to maintain operational efficiency.
Ensured all recruitment, mobilisation, and documentation processes complied with program policies and procedures.
Facilitated communication between employers and participants, addressing concerns to enhance collaboration.
Lead Educator
Nova Star Childcare Centre
Riverview, Australia
04.2024 - 12.2025
Developed engaging lesson plans to support children's cognitive, social, and emotional development.
Collaborated with parents to discuss children's progress and individual learning needs.
Created a safe and nurturing learning environment by implementing effective safety procedures.
Facilitated daily educational activities promoting physical, emotional, and intellectual growth.
Monitored children's behaviour and encouraged positive peer interactions.
Participated in ongoing professional development and training.
Conducted regular evaluations of children's developmental milestones.
Sales Officer
Go Advertising Samoa
Apia, Samoa
02.2023 - 08.2023
Delivered excellent customer service in a fast-paced environment.
Managed multiple projects and tasks while meeting deadlines.
Responded efficiently to customer enquiries and resolved issues promptly.
Prepared invoices, quotations, and receipts for customers.
Maintained accurate sales records and data entry processes.
Generated monthly sales reports.
Utilised Microsoft Office and Xero software for administrative and financial tasks.
Demonstrated flexibility and adaptability in a dynamic workplace.
Seasonal Employment Part-Time Officer
Ministry of Commerce, Industry and Labour (MCIL)
Apia, Samoa
11.2018 - 08.2019
Coordinated daily briefings, presentations, and training sessions to equip applicants with essential information and skills.
Maintained and updated applicant records, including passports, medical reports, police clearances, and supporting documentation.
Registered applicants into departmental databases to ensure accurate tracking.
Assisted with airport coordination and travel arrangements to ensure smooth transitions for successful applicants.
Prepared visa applications and supporting documentation to facilitate timely processing for applicants.
Ensured confidentiality and accuracy of applicant information.
Education
Bachelor of Arts (B.A.) - Sociology and Pacific Studies
Victoria University of Wellington
Wellington, New Zealand
Certificate Foundation Arts -
National University of Samoa
Samoa
High School Diploma -
Robert Louis Stevenson College
Samoa
Skills
Recruitment processes
Stakeholder Engagement
Workforce Coordination
Compliance Management
Recruitment mobilization
Welfare support
Team Management
Data analysis
Record keeping
Data Entry
Microsoft Office Suite
Xero Software
Computer Literacy
Customer Service
Detail orientation
Multitasking
Communication Skills
Team collaboration
Professional ethics
Languages
English, Fluent
Samoan, Fluent
Timeline
PALM Coordinator
Regional Workforce Management
12.2025 - 05.2026
Lead Educator
Nova Star Childcare Centre
04.2024 - 12.2025
Sales Officer
Go Advertising Samoa
02.2023 - 08.2023
Seasonal Employment Part-Time Officer
Ministry of Commerce, Industry and Labour (MCIL)
11.2018 - 08.2019
Bachelor of Arts (B.A.) - Sociology and Pacific Studies