Cecilia Yujiang
Sydney, Chippendale,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Waiter
Bar Tottis
Sydney, Wynyard, 2000
09.2023 - 05.2024
- Took orders from patrons accurately and efficiently.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Ensured all dishes were prepared according to recipe standards.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Followed all safety and sanitation regulations when handling food or drinks.
- Checked with customers to ensure that they were enjoying their meals.
- Brought food and beverages to tables in a timely manner.
- Suggested additional items to customers based on their preferences and needs.
- Greeted guests and answered questions about menu items.
Receptionist
Jinlong hotel
XI AN, China
09.2022 - 06.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
Sales Clerk
KFC
XI AN City, China
05.2021 - 08.2022
- Greeted customers and responded to inquiries in a professional manner.
- Organized backroom stock areas as well as kept up with organization of front end display area.
- Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
Education
Bachelor of Arts - Financial Economics & Accounting
University of Sydney
Sydney08-2023
Skills
- Point of Sale (POS) system operations
- Guest Relations Management
- Food safety understanding
- Order Management
- High-volume dining
- Food allergy awareness
- Menu presentation
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Waiter
Bar Tottis
09.2023 - 05.2024
Receptionist
Jinlong hotel
09.2022 - 06.2023
Sales Clerk
KFC
05.2021 - 08.2022
Bachelor of Arts - Financial Economics & Accounting
University of Sydney
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