Cecilie Jakobsen
Darwin,NT
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
4
4
years of professional experience
Work History
Waitress
Locantro Bakery
Sydney, NSW
03.2025 - 05.2025
- Provided excellent customer service to enhance dining experiences.
- Handled customer inquiries and resolved issues effectively during service.
- Developed positive relationships with regular customers through friendly conversation.
- Checked back with customers throughout meal service to ensure satisfaction.
Waitress
Erciyes Restaurant
Sydney, NSW
03.2025 - 05.2025
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided accurate change for cash transactions using a cash register system.
- Presented food and beverages to guests at tables.
- Greeted customers and provided menus.
Cashier
Toby`s Estate Coffee
Sydney, NSW
01.2025 - 05.2025
- Processed transactions accurately while operating cash register, ensuring efficient payment handling.
- Collaborated with team members to optimize service during peak hours.
- Engaged customers to create a welcoming atmosphere in coffee shop.
- Served food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Cleaned work areas, equipment, utensils, dishes, and silverware systematically.
Restaurant Supervisor
Sunset Boulevard
Soenderborg, Denmark
08.2021 - 10.2024
- Resolved customer complaints promptly to enhance overall dining experience.
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Trained new employees on restaurant policies and procedures.
Education
High School Diploma -
Soenderborg Statsskole
Soenderborg/Denmark06-2023
Skills
- Customer service and support
- Cash handling and order management
- Table setting and food presentation
- Conflict resolution
- Employee training
Languages
English
Full Professional
Danish
Native/ Bilingual
References
References available upon request.
Timeline
Waitress
Locantro Bakery
03.2025 - 05.2025
Waitress
Erciyes Restaurant
03.2025 - 05.2025
Cashier
Toby`s Estate Coffee
01.2025 - 05.2025
Restaurant Supervisor
Sunset Boulevard
08.2021 - 10.2024
High School Diploma -
Soenderborg Statsskole
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