Frances Te'o
Leumeah,NSW
Summary
As a dedicated and compassionate new entry support worker, I bring a strong commitment to providing quality care and assistance to individuals with diverse needs. With recent certifications in First Aid and CPR, complemented by hands-on training in personal care, medication management, and individualized care plans, I am prepared to make a positive impact. My excellent communication and interpersonal skills enable me to build rapport and foster trust with clients, enhancing their independence and quality of life. I am highly motivated to ensure the safety and dignity of those I support and eager to collaborate with experienced healthcare professionals to continuously improve my skills and deliver exceptional care.
Overview
14
14
years of professional experience
Work History
Support Worker
Hibiscus Care - Disability & Youth Services
05.2024 - Current
- Assist disability clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Provided personal care, medication management & home duties.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Daily progression report writing & client file management
Cleaner
Absolute Domestics
02.2024 - 06.2024
- Enhanced home cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Provided cleaning service to 10+ high-end client homes on a weekly or fortnightly basis.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Picker & Packer
Snack Brands Smithfield
07.2023 - 10.2023
- Packaging Materials: Selecting and preparing appropriate packaging materials such as bags, boxes, or containers to pack the potato chips securely
- Picking and packing of chips into boxes
- Checking labelling for any errors
- Fast sorting and cutting of potatoes
- Safety Gear: Wear appropriate personal protective equipment (PPE) such as gloves, hairnets, and safety shoes to maintain hygiene standards and prevent contamination
- Efficiency and Speed: Working efficiently to meet production targets and ensure a smooth flow of products down the packaging line
- Problem-Solving Skills: Addressing and reporting any issues with packaging machinery, product defects, or packaging errors promptly to minimize downtime and maintain quality
- Cleaning and Sanitization: Participating in regular cleaning and sanitization routines to maintain a clean and safe work environment.
Waitress
ALL SMILES COCKTAIL WEDDING VENUES
04.2023 - 04.2023
- Cooperate and communicate with all serving and kitchen staff
- Check products for quality
- Presented food and beverages to guests at tables
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
- Stocked service areas with supplies during slow periods.
Business Owner
Hera Bloom
02.2021 - 01.2023
- Creator of hand-printed sarongs that were wholesaled out to local and international shops, supermarkets & gift shops
- Highly experienced with fabric hand printing
- Data administration for production, inventory, income, receiving and issuing invoices and receipts
- Determined pricing for products or services based on costs and competition
- Coordinated & organized photoshoots
- Order fulfillment within the workshop
- Interviewed, trained, and supervised employees
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Collaborated as a valuable member of a clothing manufacturing production team
- Contributed to creating and assembling garments with precision and attention to detail
- Executed various tasks, including cutting fabric, sewing, and assembling components
- Assisted in quality control procedures to ensure high standards were met
- Worked efficiently and effectively to meet production targets and deadlines
- Demonstrated strong teamwork skills, actively collaborating with colleagues and supervisors
- Actively participated in packing and preparing orders for local and overseas clients
- Maintained a keen eye for accuracy and adherence to client specifications
- Adhered to safety protocols and maintained a clean and organized work environment.
Creative Director
Mahealanis Island Wear
01.2012 - 03.2015
- Assisted in the development of new products by providing input on design, materials, and manufacturing techniques.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Participated in continuous improvement initiatives aimed at enhancing operational effectiveness within the organization.
- Enhanced production efficiency by streamlining processes and implementing time-saving techniques.
- Reduced waste and improved product quality through regular equipment maintenance and close monitoring of manufacturing processes.
Retail Assistant
Banks Shoes
01.2010 - 01.2011
- Contributed to creating and assembling clothing items, adhering to strict quality standards
- Actively participated in optimizing production processes to enhance efficiency and reduce costs.
Education
Certificate III in Applied Fashion Design & Tech -
APTC Australia
Fiji National University - Suva01.2018
Bachelor of Arts: Management -
Massey University
Wellington, New Zealand 01.2012
Certificate in Social Sciences & Humanities -
Auckland University of Technology
Auckland University Of Technology 03.2008
Skills
- Clothing Manufacturing: Proficient in garment assembly, quality control, and production optimization
- Order Fulfillment: Skilled in packing and dispatching orders, ensuring on-time delivery
- Team Collaboration: Ability to work effectively as part of a team, contributing to collective goals
- Communication: Excellent interpersonal skills, facilitating seamless communication with clients and colleagues
- Work Planning and Prioritization
- Recordkeeping and File Management
- Verbal and Written Communication
- Computer Skills
- Attention to Detail
- Teamwork and Coordination
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
Additional Information
- Fully Vaccinated Covid 19
- Working with Children's Check Clearance
- Police Check Clearance
- Certified First Aider & CPR
- Unrestricted NSW Drivers License
- Access to Vehicle
- Completed New Worker NDIS Induction (Disability Awareness)
Timeline
Support Worker
Hibiscus Care - Disability & Youth Services
05.2024 - Current
Cleaner
Absolute Domestics
02.2024 - 06.2024
Picker & Packer
Snack Brands Smithfield
07.2023 - 10.2023
Waitress
ALL SMILES COCKTAIL WEDDING VENUES
04.2023 - 04.2023
Business Owner
Hera Bloom
02.2021 - 01.2023
Creative Director
Mahealanis Island Wear
01.2012 - 03.2015
Retail Assistant
Banks Shoes
01.2010 - 01.2011
Certificate III in Applied Fashion Design & Tech -
APTC Australia
Bachelor of Arts: Management -
Massey University
Certificate in Social Sciences & Humanities -
Auckland University of Technology
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