Cederic Jung
Sydney,NSW
Summary
Disciplined and resilient Psychology Honours Graduate sustaining a distinction average while working full time in the Automotive Industry. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst and Auditor
McCarroll’s Automotive Group
07.2023 - Current
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
- Managed internal audit team that led to the reduction of Toll expenditure by more than $10'000 a month
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary reducing Manufacturer write back and regulatory compliance risks
Brand Manager
Ferrari Maserati Sydney
01.2020 - 07.2023
- Facilitated growth in sales by achieving and exceeding targets while prospering in professional requirements and managing distinction grade average signifying organizational and time management skills
- Recognized by Management and clients for delivering outstanding customer service and client experiences by being recognized as salesperson of the month for Maserati Australia multiple times and 5-star google reviews demonstrating professionalism
- Demonstrated excellent teamwork skills by training new sales consultants ensuring they quickly adapt to the role and team and excel within the automotive industry and company
- Communicated both in person and in writing with customers, Management and the Maserati Regional and Overseas offices about vehicle issues, concerns, marketing plans and a variety of other topics displaying effective communication skills with a wide range of audiences.
Duty Manager
Tree House Hotel
01.2017 - 12.2019
- Presented excellent leadership skills managing front of house operations of a 15+ member team keeping productivity high and meeting targets for the venue by managing staff rosters, team roles and delegating tasks
- Maintained professional manner in all customer interactions both positive and negative presenting problem-solving skills as well as conflict resolution to diffuse and not escalate situations with problematic customers
- Inquired about guest satisfaction, anticipated additional needs to maintain the highest guest satisfaction illustrating forward thinking and observational skills.
Sales Assistant
Hype DC
01.2015 - 12.2017
- Met and exceeded department expectations for sales targets and growth with a regularly changing product range displaying skills in cognition by implementing gained knowledge of new products in a range of settings
- Performed as part of a team to achieve daily budgets and supported team members in stressful situations during sales events to ensure a high level of service exhibiting ability to work under pressure and as part of a team.
Education
Graduate Diploma in Psychology (Advanced) - Psychology
University of Technology Sydney (UTS)
Sydney, NSW07.2024
Bachelor of Science - Psychology
University of New England
Sydney, NSW12.2022
Bachelor of Arts - BA, Philosophy -
University of Sydney
Sydney, NSW12.2019
Skills
- Proficient in Microsoft Office
- Zoom
- Google Suite
- Jamovi Statistical Software
- Requirements Gathering
- Project Management
- Workflow Analysis
- Forecasting and planning
- Data Analysis
- Audit reporting
- Compliance standards
- Oral and written communications
Certification
Working with Children Check
References
Available on request
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Business Analyst and Auditor
McCarroll’s Automotive Group
07.2023 - Current
Brand Manager
Ferrari Maserati Sydney
01.2020 - 07.2023
Duty Manager
Tree House Hotel
01.2017 - 12.2019
Sales Assistant
Hype DC
01.2015 - 12.2017
Graduate Diploma in Psychology (Advanced) - Psychology
University of Technology Sydney (UTS)
Bachelor of Science - Psychology
University of New England
Bachelor of Arts - BA, Philosophy -
University of Sydney
Working with Children Check
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