Cedric Leonardi
Sydney,NSW
Summary
Multi-talented Event Staff versed in pre-event, event, and post-event support. Personable, upbeat, and focused on making events successful with efficient and organized support.
A sharp individual with strong math and communication skills, also able to serve customers in a fast-paced environment. Offers great customer service and engagement to patrons.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Events Staff
Events Plus Management
05.2022 - 05.2023
- Maintained and distributed information for functions and events.
- Followed strict guidelines for handling confidential information.
- Anticipated potential challenges during events and proactively devised solutions to maintain a high level of guest satisfaction.
- Supported team members in their duties to ensure smooth operation throughout various event stages.
- Exhibited flexibility while adapting to last-minute changes or unexpected obstacles during live events without compromising quality standards or guest experience levels.
- Increased venue efficiency by assisting with event setup, teardown, and clean-up procedures.
- Strengthened communication skills through regular interactions with others.
Concessions Cashier
Events Plus Management
05.2022 - 05.2023
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Assisted in inventory management for accurate stock levels and minimized waste.
- Maintained cleanliness of the concession area, adhering to health and safety regulations.
- Promoted upselling of concession items, resulting in increased revenue for the company.
- Processed customer orders quickly, contributing to a positive movie-going experience.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Bachelor of Business - Hotel Management
Southern Cross University (The Hotel School)
Sydney, NSW02.2026
Advance Diploma in Business - International Business
Centennial College
Toronto, ON04.2023
Skills
- Guest Relations
- Supply Restocking
- Customer Service
- Cash Register Operation
- Food and beverage experience
- Effective Multitasking
- Teamwork and Collaboration
- Cleaning and sanitization
- Emergency Response
- Problem-Solving
- Food handling safety
- Fast and efficient service worker
Certification
- Microsoft Word License - 2022
- Microsoft Excel License - 2022
- Smart Serve Online Training - 2022
- WHMIS Training - 2023
- Certified International Freight Forwarder, CIFFA - 2023
Languages
English
Full Professional
Chinese (Mandarin)
Limited Working
Indonesian
Native or Bilingual
Malay
Limited Working
Japanese
Elementary
Hobbies
Enjoy physical activities such as soccer and badminton. Have trained and played with Centennial College Soccer and Badminton players.
Additional Information
I'm a quick and active learner, eager to learn new things in order to improve further in my career progression!
Timeline
Events Staff
Events Plus Management
05.2022 - 05.2023
Concessions Cashier
Events Plus Management
05.2022 - 05.2023
Bachelor of Business - Hotel Management
Southern Cross University (The Hotel School)
Advance Diploma in Business - International Business
Centennial College
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