Detail-oriented Bookkeeper with financial reporting and regulatory compliance expertise. Managed bookkeeping services for medical and hospitality clients and consistently adhered to complex standards. Exceptional bookkeeping, reporting and communications skills enabled impressive results. Highly effective at completing accounting work with minimal oversight. Familiar with accounts payable and receivable Xero , statement preparation, and bookkeeping functions. Currently completing IV Book keeping(Online Study).
Overview
12
12
years of professional experience
Work History
Dental Practice Manager
Amazing Smiles Dentistry
01.2018 - Current
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
Recruited, hired and developed office teams to offer best-in-class patient care.
Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
Took impressions for retainers and appliances.
Roster Staff
Payroll
Staff training
Managing dentist booking 3-4 Dentist per day
Monthly report
Resolved payroll discrepancies quickly and successfully.
Maintained strict confidentiality of all payroll information and records.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
Completed payroll for employees and maintained detailed records of procedures.
Created new hire and termination documents for payroll.
managing book keeping with 6 dentist
managing dental practise budget with ordering and monthly report for each dentist.
Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Organising super release for patient with ATO
Roster Clerk/Administrator/Payroll Admin (Remote)
Ploythai Bar And Restaurants
01.2022 - 01.2023
Resolved problems, improved operations and provided exceptional service.
Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
Performed basic daily bookkeeping tasks.
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Maintained office supplies, distributed mail, and processed invoices for payment.
Reviewed and screened applicant resumes to identify qualified candidates.
Managing Xero account
Updated employee files with new details such as changes in address or salary levels.
Checked accrued hours against listed hours for leave time.
Maintained payroll information by calculating, collecting and entering data.
Processed new hire paperwork and documents.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Verified timekeeping records and handled any discrepancies with employees.
Updated employee banking records when it was necessary.
Submitted reports on payroll activities.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Coordinated with HR personnel to verify accuracy and completeness of employee information.
Streamlined bookkeeping processes through the implementation of efficient systems and tools, reducing errors and saving time.
Oversaw cash handling, daily financial reporting, and reconciling discrepancies for accurate bookkeeping.
Maintained accurate financial records with thorough bookkeeping and regular account reconciliations.
Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
Assisted in the training of new staff members on bookkeeping procedures, ensuring a seamless transition into their roles.
Dental Receptionist/Dental Assistant
Varsity Smiles
04.2017 - 01.2018
Scheduled, rescheduled and cancelled appointments for dental patients.
Helped patients complete necessary medical forms and documentation.
Greeted visitors and patients to determine needs, check appointments and direct accordingly.
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Completed patient referrals to other medical specialists.
Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
Conducted communications and transactions with patients and visitors to foster positive experience.
Obtained payments from patients and scanned identification and insurance cards.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Referred patients to dental triage to treat severe or unusual symptoms or complaints.
Certified Nursing Assistant in Training
St Andrew Aged Care
01.2013 - 01.2015
Provided customized care according to individual health plan.
Organized and managed patient charts and files.
Worked alongside certified [Job title] to check vitals and tend to patient need.
Provided informational resources to patients and families regarding treatments, guidelines and plans.
Offered nursing station clerical and data-entry assistance to streamline operations.
Maintained compliance with HIPAA and organizational privacy-protecting policies.
Assisted medical supply requisitioning to maintain inventory.
Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
Cleaned and sterilized medical instruments and disposed of contaminated supplies.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Collaborated and shadowed multidisciplinary team members to plan, manage and assess treatments in care units.
Facilitated personal hygiene management, feeding and ambulation.
Assisted with IV therapy, medication administration, wound therapy and splinting.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Dental Front Office Receptionist
Star Smile Dentist
01.2015 - 04.2017
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Greeted visitors and patients to determine needs, check appointments and direct accordingly.
Scheduled, rescheduled and cancelled appointments for dental patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Completed patient referrals to other medical specialists.
Helped patients complete necessary medical forms and documentation.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Obtained payments from patients and scanned identification and insurance cards.
Placed new supply orders, managed inventory and restocked clerical spaces.
Dental Student Supervisor
Griffith University
08.2019 - 08.2020
Backed up classroom teachers by supervising students in clinical at recess or during training.
Communicated with patients, ensuring that medical information was kept private.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Successfully negotiated client contract renewals to create increased revenue.
Developed policies and procedures for effective pharmacy management.
Collaborated with store manager to maintain daily operations.
Education
Diploma Of Human Resources - Human Resources Management
Foundation Education
Certificate III Nursing -
Tafe Gold Coast
11.2012
Certificate II - Business
Imagine College
08.2011
Skills
Medical Charting
Patient Care Standards
Treatment Room Preparation
Procedure Support
Emergency Dental Care
Dental Radiography
Dental Staff Assistance
Oral Surgery
Equipment and Instrument Sterilizatoin
Infection Control Proficiency
Staff Scheduling Procedures
New Hire Processing
HR Support
Resolving Payroll Problems
Administering Payroll
Payroll Computation
Payroll Software Proficiency
Timeline
Roster Clerk/Administrator/Payroll Admin (Remote)
Ploythai Bar And Restaurants
01.2022 - 01.2023
Dental Student Supervisor
Griffith University
08.2019 - 08.2020
Dental Practice Manager
Amazing Smiles Dentistry
01.2018 - Current
Dental Receptionist/Dental Assistant
Varsity Smiles
04.2017 - 01.2018
Dental Front Office Receptionist
Star Smile Dentist
01.2015 - 04.2017
Certified Nursing Assistant in Training
St Andrew Aged Care
01.2013 - 01.2015
Diploma Of Human Resources - Human Resources Management