Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Celeste Bettridge

11 Delaney Court, Childers,QLD

Summary

Knowledgeable Administration Officer with excellent skills in customer relations, communicating and multi-tasking. Strong proficiency in using a variety of software applications: microsoft office, TICA and TRAILS. Experienced individual providing high-quality administrative support to various QPS departments. Excellent interpersonal skills and willingness to take on added responsibilities to meet outcomes.

Overview

1
1
Certification
33
33
years of professional experience

Work History

Administration Officer AO3

Queensland Police Service
Childers, Qld
2000 - Current
  • Front counter duties including assisting members of the public by providing timely and accurate information response to their inquires.
  • Responsible for providing all Queensland Transport drivers licence services, as per service agreement.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Prioritise and initiate police response to calls for service from public.
  • Maintain and manage stores and equipment.
  • Provide high-level administrative support and assistance to the work unit.
  • Undertake the recording, filing, and archiving of correspondence using Objective database.
  • Received and distributed mail, letters and packages.
  • Complete credit card purchases and invoicing in accordance with Corpoate card policy.
  • Compiled correspondence such as letters, memos and emails on behalf of senior staff members.
  • Exercise the powers of a Justice of the peace (Qualified) in accordance with Old Police Service policy.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Supervise and liaise with Volunteers in Policing to promote public safety initiates in the community.
  • Responsibe for the collection, banking and remittance of monies and completing all financial reporting obiligations.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Polling Official - Officer in Charge

Australian Electoral Commission
Childers, Queensland
10.2023 - 10.2023
  • Monitor staff compliance with policy, procedures and ballot paper principles.
  • Identify, document and report issues and take appropriate action as directed.
  • Provide assistance to voters by explaining voting procedures and answering questions.
  • Maintain order at the polling station addressing any issues or complaints from voters or polling workers as needed.
  • Accurate completion of all documentation including staff work performance and OIC return to certify compliance.
  • Ensure compliance with election laws and regulations throughout the polling day.
  • Prioritise and organise tasks to efficiently accomplish service goals, including meal breaks.
  • Closed polling location at end of voting period to calculate and organize final amount of votes.
  • Ensured compliance with election laws and regulations throughout the day of voting.
  • Collected completed ballots from voters and securely stored them until closing time.
  • Educated new poll workers on proper procedures for handling elections.
  • Supervised other election workers at assigned stations, delegating tasks as necessary.

Administration Officer - AO2 Prosecutions Section

Queensland Police Service
Bundaberg, Qld
1998 - 2020
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Prepare and process correspondence and other documentation including data entry relevant to court documentation in with procedures.
  • Provide timely administrative support to QPS Prosecutions staff.
  • Establish and maintain effective communication with all stakeholders in a professional and confidential manner.

Polling Official - Declaration Vote Issuing Office

Australian Electoral Commission
Childers, Qld
2016 - 2016
  • Issue votes and assist with elector enquires.
  • Provide instructions relating to voting formality.
  • Assist voters culturally and linguistically diverse backgrounds and provide high quality customer service in a professional manner.
  • Assist in setting up and disassembling the polling station.
  • Management and security of election materials.

Property Officer - AO3

Queensland Police Service
Bundaberg, Qld
02.2000 - 05.2000
  • Maintain control over and organise the disposal of destruction of property and exhibits in accordance with QPS procedures.
  • Maintain a catalogue of exhibits, drugs and lost and unclaimed property, conduct regular audits of property holdings and monitor compliance in accordance with QPS policies.
  • provide training and advice to police and staff members on the appropriate storage, recovery and disposal of property.
  • Contribute to the development of local property management procedures to reflect policy and legislative requirements.

Administrative Officer - AO2

Queensland Police Service
Clermont, Qld
08.1990 - 06.1994
  • Preform duties on behalf of Queensland Transport relating to drivers licence functions as per service agreement.
  • Assist in preparing monthly statistical returns.
  • Undertake front counter duties and attend to telephone enquiries from public in a courteous manner.
  • General administration duties including: correspondence, data management, financial reporting.

Education

Diploma of Business - Accounting

Queensland Distance Education
Childers, QLD

Year 12 -

Clermont Sate High School
Clermont, QLD

Skills

  • Database Administration
  • Document Control
  • Administrative Support
  • Customer Relations
  • Reporting Skills and Documentation
  • Verbal and written communication

Certification

  • Justice of the Peace (Qualified)
  • Qld Open Drivers Licence (HR)
  • Current First Aid Certificate
  • Current CPR Certificate
  • Emergency Officer for COVID-19
  • Contact Tracing Officer

Referees

  • Geoffrey Fay, Officer in Charge, Childers Police Station (retired)
  • Benjamin Holdcroft, Officer in Charge, Childers Police Station (current)

Timeline

Polling Official - Officer in Charge

Australian Electoral Commission
10.2023 - 10.2023

Polling Official - Declaration Vote Issuing Office

Australian Electoral Commission
2016 - 2016

Property Officer - AO3

Queensland Police Service
02.2000 - 05.2000

Administration Officer - AO2 Prosecutions Section

Queensland Police Service
1998 - 2020

Administrative Officer - AO2

Queensland Police Service
08.1990 - 06.1994

Diploma of Business - Accounting

Queensland Distance Education

Year 12 -

Clermont Sate High School

Administration Officer AO3

Queensland Police Service
2000 - Current

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Celeste Bettridge