A dynamic and experienced professional with over six years experience within the retail and hospitality industries. I am a confident friendly team member, seeking to further adapt my professional skillset in a new working environment.
Overview
7
7
years of professional experience
Work History
Retail supervisor
FLOURISH GIFT AND HOME
11.2021 - Current
Weekend Store Supervisor: Supervising a team, running store individually.
Managed register and handled daily monetary intake.
Provided exceptional customer service skills and indebt product knowledge to optimise sales.
Store merchandising - Designed and executed shop displays.
Assisting in businesses online store and social media development.
Trained new staff members.
Bar Server
DIVIDE NIGHTCLUB AND BAR
03.2023 - Current
Bar and venue open and close: Food and drink preparation, bar and venue close and thoroughly clean.
Trained new bartending staff on techniques, safety protocols, and customer service standards to ensure seamless integration into the team.
providing efficient and friendly service in a fast-paced bar environment.
Management role
WONDER HOME
05.2023 - Current
Manage store, when owner goes on work trips.
Front end assistant/ checkout operations
DRAKES SUPERMARKET
01.2018 - 12.2021
Worked successfully in a team environment- Within a range of drakes stores, and departments throughout school.
Provided helpful and professional customer service.
processed a high frequency of cash sales.
Food and Beverage Attendant
BOOLARRA GENERAL STORE
01.2017 - 05.2018
Maintained clean and organized restaurant to comply with hygiene and health regulations.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Greeted and seated guests to provide friendly and welcoming experience.
Maintained clean and organized dining areas for an enjoyable guest experience.
Education
Birdwood High School
01.2021
Skills
Experienced in management and supervisory roles, adept at overseeing operations effectively
Extensive experience in customer service and bar service
Capable of thriving in fast-paced environments, adept at troubleshooting in high pressure scenarios
Confident working within a team environment
Skilled in various computer systems, extensive cash handling skills/knowledge
Certificates/ licenses
RSA Certificate
South Australian Certificate of Education (SACE)
South Australian Driver's License
Personal Information
Date of Birth: 05/28/03
References
Jade Tropea, Business Manager, FLOURISH GIFT AND HOME, 0411 821 078
Jacie Davis, Business owner, WONDER HOME, 0403 027 487