Celeste Gomez
Bondi,New South Wales
Summary
Detail-oriented Front Office professional with extensive expertise in Microsoft Office applications. Proven track record of effective collaboration and a strong commitment to accuracy. Known for exceptional problem-solving skills and a friendly, approachable demeanor. Demonstrated interest and skill in designing engaging monthly newsletters, creative office signs, and impactful visual communications.
Overview
3
3
years of professional experience
Work History
Front Office Receptionist
Internet Traffic Solution Management
Darlinghurst
2022.05 - Current
- Greeted customers and visitors in a professional manner.
- Scheduled appointments for clients and recorded all client data into the system.
- Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
- Assisted with administrative tasks such as filing documents, photocopying, faxing.
- Organized office supplies and maintained inventory levels.
- Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
- Created reports using Microsoft Office Suite applications.
- Updated employee contact list regularly.
- Directed clients and guests to correct departments, rooms and staff members.
Customer Service Representative
Uniqlo
2021.03 - 2022.04
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Receptionist
Planet Mino Kids centre
2021.09 - 2022.03
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided product information and pricing to customers.
Education
Bachelor of Communication - Marketing And Communication
Universidad John F. Kennedy
Argentina2016-05
Statements of Attainment in Graphic Design - Design And Visual Communications
Tafe Design School
Enmore, NSWSkills
- Office Management
- Microsoft Office Suite
- Adobe Acrobat
- Data Entry
- Customer Database Systems
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front Office Receptionist
Internet Traffic Solution Management
2022.05 - Current
Receptionist
Planet Mino Kids centre
2021.09 - 2022.03
Customer Service Representative
Uniqlo
2021.03 - 2022.04
Bachelor of Communication - Marketing And Communication
Universidad John F. Kennedy
Statements of Attainment in Graphic Design - Design And Visual Communications
Tafe Design School
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