Celeste Murone
Watsonia,VIC
Summary
I am a bubbly, energetic and optimistic adult excited to learn new skills and develop a broader understanding of a work environment. I have a great grasp for organisation. Having been the College Captain of Loyola College last year and a Pharmacy Manager this year, upon knowing the owner personally and being given the opportunity, I needed to be attending meetings, addressing pupils, discussing new outlooks and opportunities to grow, as well as cooperating, and compromising, always looking out for the needs of others. In my current role I have needed to be disciplined and discern the right course of action when problems arise. I have also needed to maintain a good rapport with my fellow employees and foster a welcoming work environment.
Overview
5
5
years of professional experience
Work History
Pharmacy Manager
Pharmacy 4 Less
01.2023 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
Pharmacy Assistant
Chemist Warehouse
09.2022 - 11.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Retail Worker
Cotton On Kids
11.2021 - 09.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash,
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Fast Food Worker
Professor's Pizza
03.2019 - 01.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
Bachelor of Arts - Music Performance
University of Melbourne
Southbank, VIC12.2026
Skills
- Cash Handling
- Front Desk Transactions
- Cleaning Experience
- Excellent rapport with customers
- Kitchen Experience
- Food Preparation
- Food Service
- Retail experience
City
Melbourne, VIC
State
VIC
Zip
3087
referees
Hesham - Pharmacy 4 Less Owner 0418 109 997
Jennifer Taylor - 0430 373 762
Timeline
Pharmacy Manager
Pharmacy 4 Less
01.2023 - Current
Pharmacy Assistant
Chemist Warehouse
09.2022 - 11.2023
Retail Worker
Cotton On Kids
11.2021 - 09.2022
Fast Food Worker
Professor's Pizza
03.2019 - 01.2020
Bachelor of Arts - Music Performance
University of Melbourne
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