Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celeste Roccella

Summary

I am a highly motivated individual with a successful career within the hairdressing industry.

I am looking for something different that will take me out of my comfort zone. I can offer very high customer service, attention to detail, and a positive can do attitude. I pride myself on my self- motivation and i am a very happy, positive person who takes great pride in my work. I have very strong people skills and have a great rapport with people.

I deeply value a positive environment and having been a small business owner for a significant part of my career, i thrive in an environment where i can actively contribute to the success of an organisation.

Overview

17
17
years of professional experience

Work History

Receptionist/Manager

Hairport One
06.2018 - Current
  • High Customer Service
  • Managing Staff & Coordinating Salon
  • Reception- Answering Phones/ Taking Bookings
  • Processing Payments
  • End of Day Till Balance
  • Education & Motivate employees Day to Day


Business Owner/Operator

Indie Hair
06.2012 - 06.2018
  • High Customer Service
  • Servicing Clients in all aspects of Hairdressing
  • Managing Staff & Coordinating Salon
  • Motivating Staff & Showing Direction
  • Reception- Greeting Clients, Answering Phones, Making Bookings, Resolve Client Complaints
  • Selling Products & Services
  • Interviewing & Hiring Salon Staff
  • Training & Education
  • Reviewing & Updating Procedures
  • Stock Control
  • Advertising & Promotions
  • Cash Flow, Cash Handling, Profit & Loss & Monthly Sales Reports


Business Owner/Operator

Mello Hair
08.2006 - 06.2012
  • Servicing Clients in all aspects of Hairdressing
  • Very High Customer Service
  • Reception Area/ Selling Products & Services
  • Motivating/Managing Staff
  • Training & Education
  • Cash Flow, Cash Handling, Till Balance, Wages,

Education

Certificate III in Hairdressing

Headmasters Advanced Academy
Melbourne, VIC
2001

Skills

  • Highly Motivated Individual
  • High Customer Service
  • Works Well Under Pressure
  • Attention To Detail

Timeline

Receptionist/Manager

Hairport One
06.2018 - Current

Business Owner/Operator

Indie Hair
06.2012 - 06.2018

Business Owner/Operator

Mello Hair
08.2006 - 06.2012

Certificate III in Hairdressing

Headmasters Advanced Academy
Celeste Roccella