Summary
Overview
Work History
Education
Skills
Timeline
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Celeste Schroeder

Ashby,NSW

Summary

Dynamic small business owner with a proven track record at Spicers Vinyards Estate, excelling in financial management and project execution. Successfully enhanced brand visibility through innovative marketing strategies and established strong vendor relations. Recognized for delivering exceptional customer experiences and driving business growth through effective planning and operational efficiency.

Overview

18
18
years of professional experience

Work History

Small Business Owner

The Coffee Angle
03.2013 - 12.2018
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Achieved consistent growth with careful planning and execution of business development initiatives.

Assistant General Manager

Spicers Vinyards Estate
03.2011 - 07.2013
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.

Hospitality and Event Manager/Small Business Owner

Wok Star
04.2001 - 02.2007
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Implemented innovative event themes and designs to create memorable experiences for attendees.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
  • Increased client satisfaction by consistently delivering well-executed events within budget constraints.
  • Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.

Education

High School Diploma -

New England Girls School
Armidale, NSW

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Financial management
  • Project management
  • Operations management
  • Business development
  • Business management and development

Timeline

Small Business Owner

The Coffee Angle
03.2013 - 12.2018

Assistant General Manager

Spicers Vinyards Estate
03.2011 - 07.2013

Hospitality and Event Manager/Small Business Owner

Wok Star
04.2001 - 02.2007

High School Diploma -

New England Girls School

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Celeste Schroeder