CELIA ALVAREZ
Sydney,NSW
Summary
25-year-old, originally from Spain. I consider myself a positive, responsible, reliable person with strong organizational and multitasking skills, and with the ability to perform well in a fast-paced environment. I have solid communication and interpersonal skills. I am a friendly, helpful and confident person. I try to do active listening and improve my effective communication skills. Dedicated team member.
Overview
8
8
years of professional experience
Work History
Staff Member
Bondi Farmers Market
12.2023 - 01.2024
- Worked in the fruit and vegetables shop in the markets on Saturdays.
- Helped set up the entire stall before the market opened, and picked everything up after the market was over, loading and unloading the truck.
- Organized the stalls and made sure everything was in order, replenishing the merchandise as it ran out.
Worked in the cash register during the last hours.
Bartender
Ryan's Bar
09.2023 - 01.2024
- Managed the bar area and took orders.
- Helped customers with drink options, making personalized recommendations.
- Collaborated with kitchen staff.
Store Staff Member
Zara Inditex
04.2023 - 08.2023
- Provided customer service and addressing inquiries promptly.
- Maintained store cleanliness and organization, resulting in a visually appealing shopping environment.
- Assisted with inventory management tasks to ensure accurate product counts and minimize stock discrepancies.
Event Staff Member
Accor Stadium
02.2023 - 03.2023
- Customer service and ticket control for both Harry Styles and Ed Sheeran concerts.
- Served food and control of cashier payments.
Event Hostess
Convention Centre Of Madrid
01.2020 - 12.2022
- Welcomed guests to the venue, escorted them to assigned areas, and greeted them upon their departure.
- Enhanced guest experience by providing exceptional and personalized service during events.
- Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
Front Desk Receptionist
Hotel Principe De Asturias
06.2016 - 09.2022
- Worked as a receptionist in the front desk of the hotel for 7 years during the summers.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Handled reservations and room assignments.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Trained new hires on front desk procedures.
Education
MBA - MBA In International Management
International University Menéndez Pelayo
Madrid, Spain06.2022
BBA - Double Degree On Law And International Relations
Universidad Pontificia Comillas
Madrid, Spain05.2021
Skills
- Beverage Preparation
- Food Running
- Responsible Alcohol Service
- Outgoing Personality
- Highly Reliable
- Salesmanship
- Inventory
Additional Information
- Availability: Full time.
- Work and Holiday Visa (subclass 462).
- Fluent in both English (C2), and Spanish (native).
- International Driving License.
Timeline
Staff Member
Bondi Farmers Market
12.2023 - 01.2024
Bartender
Ryan's Bar
09.2023 - 01.2024
Store Staff Member
Zara Inditex
04.2023 - 08.2023
Event Staff Member
Accor Stadium
02.2023 - 03.2023
Event Hostess
Convention Centre Of Madrid
01.2020 - 12.2022
Front Desk Receptionist
Hotel Principe De Asturias
06.2016 - 09.2022
MBA - MBA In International Management
International University Menéndez Pelayo
BBA - Double Degree On Law And International Relations
Universidad Pontificia Comillas
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