Celina (Chau) Nguyen
Melbourne,VIC
Summary
Proven ability to enhance guest satisfaction and streamline service workflows, demonstrated during tenure at Saigon Pho Restaurant. Excelled in maintaining cleanliness and order taking, significantly improving guest flow. Fostered strong relationships with customers through exceptional service quality, contributing to a positive dining experience. Collaborated effectively with team members, showcasing strong interpersonal skills and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Saigon Pho Restaurant
2022.03 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Bachelor of Science -
Victoria University
Melbourne, VICSkills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
Languages
English
Native or Bilingual
Vietnamese
Full Professional
Timeline
Restaurant Waiter
Saigon Pho Restaurant
2022.03 - Current
Bachelor of Science -
Victoria University
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