Celine Bonk

• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Door to door sales for charity

Assisted dentist chair side in various different procedures, worked in steri - sterilising instruments, keeping treatment rooms clean and stocked to standards, charting and making up treatment plans, appointment booking and scheduling, follow up calls after various treatment, taking payments using hicaps.

• Disposed of hazardous waste in accordance with clinic protocols
• Collaborated with clinical coordinator on schedule and follow-up of patient care and treatment
• Scheduled appointments, prepare bills and receive payment for dental services, complete insurance forms and maintained records, manually, and using computer
• Collaborated effectively with colleagues to provide comprehensive patient care services
• Made patient reminder calls and followed up on missed appointments
• Followed infection-control standards and sanitization protocols to safeguard patients and staff
• Developed positive relationships with patients and colleagues
• Sterilized and disinfected instruments and set up instrument trays to assist dentist
• Recorded accurate, thorough treatment information in patient records
• Documented dental and medical history prior to appointment
• Communicated with clinical coordinator to discuss and determine patient care and treatment
• Provided support to other staff members as needed during busy times at the clinic
• Charted patient data and treatment in electronic health records system
• Set up dental instruments and supplies in alignment with dentist preferences
• Sterilized and disinfected instruments and treatment rooms