Celine Dinh

• Collaborated with esteemed luxury brands such as Gentle Monster, Pinko, Owndays, Venchi, Sabon, and LeSportsac
• Managed multiple social media accounts and assisted with launches for various brands
• Facilitated e-commerce operations, ensuring seamless fulfillment. Assisted in merchandising in-store
• Created compelling marketing materials and devised effective marketing plans and eDMs
• Boosted brand engagement by strategizing with influencers and managing e-commerce.
• Facilitated e-commerce operations, ensuring seamless fulfillment
• Stayed up-to-date with industry trends and best practices to continuously improve digital marketing initiatives.

• Provided exceptional customer service, greeting customers, fulfilling orders and ensuring customer satisfaction

• Highly responsible for store duties such as cleaning, designing posters and signs, utilising FIFO inventory management, and assisted during fundraising events

• Provided comprehensive training to new staff, enhancing team competence.
• Contributed to successful fundraising events, raising community engagement.

• Provided exceptional customer service, tailoring experiences to individual needs and preferences
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Achieved outstanding sales results, meeting and surpassing store targets and KPIs
• Demonstrated strong problem-solving abilities, effectively resolving issues in high-pressure situations
• Engaged with a diverse range of customers, building strong, loyal connections through genuine interactions.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Prepared seats for their end-of-year fashion show and politely and successfully escorted over 100 guests to their seats.