MA. CELINE A. JOSOL
Mermaid Waters,QLD
Summary
With over 15 years' work experience, I was recently a Contract Management Specialist at Google Operations Center (GOC) drafting simple to complex vendor contracts and SME support for our CLM tool (DocuSign). I have experience in project management on vendor engagement support and E2E creation through implementation of CLM tools (Malbek, Ironclad). I have background on Legal Operations driving data analytics and efficiency scoring through the integration of our company AI tools (i.e. Salesforce - customer and vendor spaces, Okta) and reporting tools PowerBI and DataStudio). I was part of the contracts management team for handling vendor onboarding, process improvement, risk analysis and mitigation.
I am currently on a WA / 010 (BVA) visa in Australia with unlimited work entitlements and indefinite period of stay.
Overview
16
16
years of professional experience
Work History
Contract Management Specialist
Google Operations Center
Taguig City, Ph
01.2020 - 03.2022
- Drafted, negotiated and executed 10 vendor contracts
- Transitioned to the role of Subject-Matter Expert in less than 6 months of being hired for contract processing and improvements
- Worked with Salesforce Dev Team on tool and process improvement, increasing contracting efficiency to at least 30%
- Assist with special commercial contracting projects
- Oversee and mentoring a team of 13 full-time and contract based team members.
Legal Operations Associate
Pantheon Systems, Inc.
Taguig City, Ph
08.2018 - 01.2020
- Managed, launched, and implemented 2 CLM tools and a vendor queueing system Malbek, Ironclad click wrap)
- Maintained document repository and implemented legacy file upload process to the CLM tool
- Negotiated, reviewed, and maintained SOWs for legal vendors
- Developed and managed external and internal Legal communication and process documentation to stakeholders
- Managed General Legal Ledger and Legal vendor spend
- Conceptualized and created Legal presentation slides to the executive team
- Created and managed weekly Legal data analytics reporting
- Reviewed and suggested internal process improvement
- Provided operational and administrative support to the General Counsel and Legal Department.
Executive Asst. to the VP, Global Head of Legal
TaskUs, Inc.
Taguig City, Ph
06.2011 - 01.2020
- Updated monthly expense reports and submit to AP and calendar management of the VP and Global Head of Legal
- Negotiated, reviewed, and maintained SOWs for legal vendors
- Created and developed Legal training presentations and references for the business
- Updated and managed monthly Legal budget on vendors and travel with quarterly reporting
- Helped design and managed the Legal department quarterly OKRs and metrics
- Provided operational and administrative support to the VP and Global Head of Legal, including travel as may be required
- Initiated process improvement and mapping from vendor betting to onboarding
- Assisted the vendor management team with contract compliance reporting and tracking
- Staged for promotion to Legal Operations Associate - October 2019.
Sr. Administrative Officer
Bayview Technologies, Inc.
Makati City, Ph
05.2013 - 07.2018
- Served as the Admin
- Representative for Back Office shared services
- Helped with reviewing current state of the process, gaps and overlaps, as well as improvements that need to be made
- Coordinated Admin workflows/processes for starter, mover and leaver employees
- Assisted with implementation of Admin policies and procedures in accordance to the Back Office shared services goals and objectives
- Negotiated, reviewed, and maintained contracts with our third-party travel suppliers (accommodation, travel insurance, and travel agencies)
- Oversee end to end flight and accommodation process for business travelers
- Assisted with the relocation of new hire expatriate staff to the Philippines
- Managed 3 key people in the team handling flights and accommodation
- Assisted in arranging departmental and company events
- Conducted regular New Hire Orientation to expatriates
- Key achievements: June 2017 promoted from Admin
- Officer to Sr
- Admin Officer
- June 2015 promoted from Admin
- Assistant to Admin
- Officer.
Executive Assistant to the Chief Technology Officer
Bayview Technologies, Inc.
Makati City, Ph
12.2011 - 05.2013
- Arranged travel and hotel bookings for the CTO
- Assisted CTO with personal and business-related concerns
- Assisted other department expatriates with their business and personal needs including review of Contract of personal Lease and escalation to the Legal department
- Arranged all requirements for IT Company Outings and events.
Administration Assistant for Travel
Hongkong and Shanghai Banking Corp. LTD
Taguig City, Ph
04.2007 - 08.2011
- Arranged travel requirements of HSBC business travelers for both domestic and international tours
- Assisted in reviewing third-party travel suppliers' contracts (hotel and travel agencies)
- Booked flights via accredited travel agency and hotel accommodations (if needed)
- Prepared per diem request of the traveling party
- Organized and assisted business visa and passport processing
- Prepared Request for Payment and validate billings flagging for discrepancies
- Assisted in other administrative/secretariat functions (when necessary)
- Served as Petty Cash Custodian
- Assisted Senior Management in bank car and conference room reservations.
Credit Analyst (Front end Personal Loan Application)
Hongkong and Shanghai Banking Corp. LTD
Pasig City, Ph
11.2006 - 04.2007
Analyst (Front end Cards Application)
Hongkong and Shanghai Banking Corp. LTD
Pasig City, Ph
01.2006 - 11.2006
Education
Bachelor of Arts - Mass Communication
St. Scholastica's College, Manila
Philippines03.2005
Skills
- Tech-savvy
- Highly organized, committed and adaptable
- High level of initiative
- Cross-functional resource
- Eagerness to learn
- Good team player with experience on leadership
- Creative thinker
TOOLS USED:
- G-Suite / Microsoft Office
- DataStudio / PowerBI (Reporting)
- Contract Life Cycle Management
- Salesforce
- Google Slides / Powerpoint (Presentation)
Accomplishments
- Managed, launched and implemented 2 CLM tools on my first year as Legal Operations
- Transitioned to SME role in less than 6 months in Google Operations Center
INTERPERSONAL SKILLS
High level of initiative * Highly committed Cross-functional resource * Highly adaptable * Eagerness to learn * Good team player * Creative thinker * Leadership
Passion
- Understanding and immersing in global cultural differences
- Love and appreciation of art
- Reconnecting with people
Languages
Filipino Native
Native or Bilingual
English Secondary
Native or Bilingual
Timeline
Contract Management Specialist
Google Operations Center
01.2020 - 03.2022
Legal Operations Associate
Pantheon Systems, Inc.
08.2018 - 01.2020
Sr. Administrative Officer
Bayview Technologies, Inc.
05.2013 - 07.2018
Executive Assistant to the Chief Technology Officer
Bayview Technologies, Inc.
12.2011 - 05.2013
Executive Asst. to the VP, Global Head of Legal
TaskUs, Inc.
06.2011 - 01.2020
Administration Assistant for Travel
Hongkong and Shanghai Banking Corp. LTD
04.2007 - 08.2011
Credit Analyst (Front end Personal Loan Application)
Hongkong and Shanghai Banking Corp. LTD
11.2006 - 04.2007
Analyst (Front end Cards Application)
Hongkong and Shanghai Banking Corp. LTD
01.2006 - 11.2006
Bachelor of Arts - Mass Communication
St. Scholastica's College, Manila