MA. CELINE A. JOSOL
Mermaid Waters,QLD
Summary
With over 15 years' work experience, I was recently a Contract Management Specialist at Google Operations Center (GOC) drafting simple to complex vendor contracts and SME support for our CLM tool (DocuSign). I have experience in project management on vendor engagement support and E2E creation through implementation of CLM tools (Malbek, Ironclad). I have background on Legal Operations driving data analytics and efficiency scoring through the integration of our company AI tools (i.e. Salesforce - customer and vendor spaces, Okta) and reporting tools PowerBI and DataStudio). I was part of the contracts management team for handling vendor onboarding, process improvement, risk analysis and mitigation.
I am currently on a WA / 010 (BVA) visa in Australia with unlimited work entitlements and indefinite period of stay.
Overview
16
16
years of professional experience
Work History
Contract Management Specialist
Google Operations Center
01.2020 - 03.2022
- Drafted, negotiated and executed 10 vendor contracts
- Transitioned to the role of Subject-Matter Expert in less than 6 months of being hired for contract processing and improvements
- Worked with Salesforce Dev Team on tool and process improvement, increasing contracting efficiency to at least 30%
- Assist with special commercial contracting projects
- Oversee and mentoring a team of 13 full-time and contract based team members.
Legal Operations Associate
Pantheon Systems, Inc.
08.2018 - 01.2020
- Managed, launched, and implemented 2 CLM tools and a vendor queueing system Malbek, Ironclad click wrap)
- Maintained document repository and implemented legacy file upload process to the CLM tool
- Negotiated, reviewed, and maintained SOWs for legal vendors
- Developed and managed external and internal Legal communication and process documentation to stakeholders
- Managed General Legal Ledger and Legal vendor spend
- Conceptualized and created Legal presentation slides to the executive team
- Created and managed weekly Legal data analytics reporting
- Reviewed and suggested internal process improvement
- Provided operational and administrative support to the General Counsel and Legal Department.
Executive Asst. to the VP, Global Head of Legal
TaskUs, Inc.
06.2011 - 01.2020
- Updated monthly expense reports and submit to AP and calendar management of the VP and Global Head of Legal
- Negotiated, reviewed, and maintained SOWs for legal vendors
- Created and developed Legal training presentations and references for the business
- Updated and managed monthly Legal budget on vendors and travel with quarterly reporting
- Helped design and managed the Legal department quarterly OKRs and metrics
- Provided operational and administrative support to the VP and Global Head of Legal, including travel as may be required
- Initiated process improvement and mapping from vendor betting to onboarding
- Assisted the vendor management team with contract compliance reporting and tracking
- Staged for promotion to Legal Operations Associate - October 2019.
Sr. Administrative Officer
Bayview Technologies, Inc.
05.2013 - 07.2018
- Served as the Admin
- Representative for Back Office shared services
- Helped with reviewing current state of the process, gaps and overlaps, as well as improvements that need to be made
- Coordinated Admin workflows/processes for starter, mover and leaver employees
- Assisted with implementation of Admin policies and procedures in accordance to the Back Office shared services goals and objectives
- Negotiated, reviewed, and maintained contracts with our third-party travel suppliers (accommodation, travel insurance, and travel agencies)
- Oversee end to end flight and accommodation process for business travelers
- Assisted with the relocation of new hire expatriate staff to the Philippines
- Managed 3 key people in the team handling flights and accommodation
- Assisted in arranging departmental and company events
- Conducted regular New Hire Orientation to expatriates
- Key achievements: June 2017 promoted from Admin
- Officer to Sr
- Admin Officer
- June 2015 promoted from Admin
- Assistant to Admin
- Officer.
Executive Assistant to the Chief Technology Officer
Bayview Technologies, Inc.
12.2011 - 05.2013
- Arranged travel and hotel bookings for the CTO
- Assisted CTO with personal and business-related concerns
- Assisted other department expatriates with their business and personal needs including review of Contract of personal Lease and escalation to the Legal department
- Arranged all requirements for IT Company Outings and events.
Administration Assistant for Travel
Hongkong and Shanghai Banking Corp. LTD
04.2007 - 08.2011
- Arranged travel requirements of HSBC business travelers for both domestic and international tours
- Assisted in reviewing third-party travel suppliers' contracts (hotel and travel agencies)
- Booked flights via accredited travel agency and hotel accommodations (if needed)
- Prepared per diem request of the traveling party
- Organized and assisted business visa and passport processing
- Prepared Request for Payment and validate billings flagging for discrepancies
- Assisted in other administrative/secretariat functions (when necessary)
- Served as Petty Cash Custodian
- Assisted Senior Management in bank car and conference room reservations.
Credit Analyst (Front end Personal Loan Application)
Hongkong and Shanghai Banking Corp. LTD
11.2006 - 04.2007
Analyst (Front end Cards Application)
Hongkong and Shanghai Banking Corp. LTD
01.2006 - 11.2006
Education
Bachelor of Arts - Mass Communication
St. Scholastica's College, Manila
Philippines03.2005
Skills
- Tech-savvy
- Highly organized, committed and adaptable
- High level of initiative
- Cross-functional resource
- Eagerness to learn
- Good team player with experience on leadership
- Creative thinker
TOOLS USED:
- G-Suite / Microsoft Office
- DataStudio / PowerBI (Reporting)
- Contract Life Cycle Management
- Salesforce
- Google Slides / Powerpoint (Presentation)
Accomplishments
- Managed, launched and implemented 2 CLM tools on my first year as Legal Operations
- Transitioned to SME role in less than 6 months in Google Operations Center
INTERPERSONAL SKILLS
High level of initiative * Highly committed Cross-functional resource * Highly adaptable * Eagerness to learn * Good team player * Creative thinker * Leadership
Passion
- Understanding and immersing in global cultural differences
- Love and appreciation of art
- Reconnecting with people
Languages
Filipino Native
Native or Bilingual
English Secondary
Native or Bilingual
Timeline
Contract Management Specialist
Google Operations Center
01.2020 - 03.2022
Legal Operations Associate
Pantheon Systems, Inc.
08.2018 - 01.2020
Sr. Administrative Officer
Bayview Technologies, Inc.
05.2013 - 07.2018
Executive Assistant to the Chief Technology Officer
Bayview Technologies, Inc.
12.2011 - 05.2013
Executive Asst. to the VP, Global Head of Legal
TaskUs, Inc.
06.2011 - 01.2020
Administration Assistant for Travel
Hongkong and Shanghai Banking Corp. LTD
04.2007 - 08.2011
Credit Analyst (Front end Personal Loan Application)
Hongkong and Shanghai Banking Corp. LTD
11.2006 - 04.2007
Analyst (Front end Cards Application)
Hongkong and Shanghai Banking Corp. LTD
01.2006 - 11.2006
Bachelor of Arts - Mass Communication
St. Scholastica's College, Manila
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